Applications Engineer — Demos, Training & Technical Support

PVH (Tommy Hilfiger/Calvin Klein); Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

PVH (Tommy Hilfiger/Calvin Klein) in Singapore seeks an Applications Engineer to bridge customers and our analytical equipment. You will run sample evaluations and demonstrations, train customers on our tools, support pre-sales and post-sales activities, and relay customer needs to our R&D team.

You will conduct failure analysis, prepare reports and presentations, provide technical pre-sales support, and assist with proposals and tenders. Travel regionally and work at customer sites as needed.

Qualifications

• Diploma or Degree in Electrical/Electronics Engineering, Materials Science, Physics, or a related field.
• At least 3 years of experience in failure analysis, semiconductor process/product engineering, or applications support for analytical equipment.
• Experience with failure analysis techniques and tools such as optical/emission microscopy, X-ray, acoustic microscopy, thermal/laser-based fault isolation, SEM/EDX, and electrical characterization.
• Hands-on hardware, optics and software experience.
• Strong communication and presentation skills.

Responsibilities

• Conduct failure analysis sample evaluations and demonstrations for customers both in-house and on-site to support technical understanding and decision-making
• Prepare detailed evaluation reports, application notes, and technical presentations to communicate findings and solutions effectively
• Provide pre-sales technical support by assessing customer requirements, recommending suitable system configurations, and assisting with proposals and tenders
• Deliver comprehensive customer training on system operation, analysis techniques, and best practices to enhance user proficiency
• Support installation, commissioning, and acceptance testing of systems at customer sites to ensure proper setup and functionality
• Troubleshoot application-related issues by collaborating with Service and R&D teams to resolve problems efficiently
• Collect and analyze customer feedback and market requirements to contribute ideas for product improvements and new features
• Represent the company at trade shows, seminars, and technical workshops in Singapore and the region to promote products and engage with customers
• Ability to work independently, manage multiple customer requests, and travel regionally

Skills

Communication

Presentation

Hands-on hardware

Optics

Software familiarity

Education

Electrical/Electronics Engineering

Materials Science

Physics

Tools

Optical microscopy

X-ray analysis

Job description

PVH (Tommy Hilfiger/Calvin Klein) in Singapore seeks an Applications Engineer to bridge customers and our analytical equipment. You will run sample evaluations and demonstrations, train customers on our tools, support pre-sales and post-sales activities, and relay customer needs to our R&D team.

You will conduct failure analysis, prepare reports and presentations, provide technical pre-sales support, and assist with proposals and tenders. Travel regionally and work at customer sites as needed.