Application Support Enginer

ASSURANCE TECHNOLOGY PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading technology firm in Singapore is looking for a junior IT professional to enhance user experience with new applications. You will be involved in setting up applications, conducting user training, and providing troubleshooting support. This role is ideal for individuals who are resourceful, possess good communication skills, and are able to thrive in a dynamic environment. Training will be provided, making it suitable for entry-level candidates.

Qualifications

• Relevant education in IT.
• Good communication and interpersonal skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Plan and carry out new setup of applications.
• Conduct training for users on the application.
• Provide troubleshooting support for users.

Skills

Communication

Interpersonal skills

Positive attitude

Resourceful

Independence

Education

NITEC/Diploma in IT or relevant discipline

Tools

Microsoft SQL

Job description

Job Responsibilities

• Plan and carry out the new setup
• Provide guidance to the application user
• Provide application troubleshooting
• Log, escalate, and follow through with issues raised by users
• Support in the testing of new applications and enhancement patches
• Conduct training for users on the use of the application

Job Requirements

• NITEC/Diploma in IT or relevant discipline
• Possess good communication & interpersonal skills
• Patient, polite, friendly, and helpful personality
• Positive attitude, dynamic, resourceful, and independent
• Able to cope with a fast-paced environment
• Knowledge of Microsoft SQL will be an advantage
• Junior/entry-level are welcome. Training will be provided