Application Support Engineer (Payments)

OVERSEA-CHINESE BANKING CORPORATION LIMITED; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

OCBC in Singapore is seeking a Software Engineer to join and lead the Payment team, supporting Interbank transactions via SWIFT, remittance, FAST/PayNow, and other payment services. You will drive delivery and ensure SLAs through collaboration with IT and business stakeholders.

The role requires 10+ years in banking software, Payments domain expertise, architecture review, regulatory/audit readiness, plus strong Java, SQL, Kafka, Kubernetes/OpenShift, and DevOps.

Qualifications

• 10+ years of software development experience in banking or financial services.
• Strong knowledge of Payment systems and related technologies.

Responsibilities

• Lead and manage the Payment team to support critical payment applications (SWIFT, remittance, FAST/PayNow).
• Ensure SLAs and high availability through collaboration with IT and business stakeholders.
• Review architecture and provide guidance to maintain performance, resiliency and stability.

Skills

Payments domain knowledge

Java

PostgreSQL/SQL

Kafka

Kubernetes/Docker

OpenShift

IBM MQ

Redis

Grafana/Kibana

Agile

Git

Communication

Cross-functional collaboration

Education

Bachelor's degree in Computer Science or related field

Tools

Git

Jira

Job description

Why Join

Imagine being part of a team that builds innovative digital solutions for one of Asia's leading banks. As a Software Engineer at OCBC, you'll have the opportunity to work on cutting-edge projects that transform the way we deliver financial services. You'll be part of a collaborative team that values creativity, innovation, and continuous learning.

How you succeed

This role is required to provide leadership and management of Payment team, who is supporting the critical applications pertaining to the payment domains, such as Interbank transactions via SWIFT Messages, Inward /outward remittance, high-value domestic payment, Instant Fund Transfer via FAST/PayNow, etc. This role is expected to manage and oversee the day-to-day IT operations matters, closely coordinate and work across/with the various IT departments and business stakeholders to ensure the team performance in delivering the applications with agreed SLA.

What you do

• Possesses good domain knowledge on Payments which covers Alliance Message Hub, Oversea Remittance, local high/low value of fund transfer, and Instant fund transfer via FAST/PayNow etc. Strong knowledge on SWIFT Alliance applications especially on AMH is essential.
• Possesses good domain knowledge of the application architecture/interface flow to review and recommend solutions to maintain the performance/resiliency/stability of the applications and systems.
• Possesses good understanding of regulator /compliance requirement for CII /Critical services and maintain the applications to ensure the risk management process is adequately adhered.
• Manage audit/certification process for payment applications. Work closely with system owner on annual SWIFT CSP (Customer Security Programme), annual ACH PSP (Participant Security Programme).
• Good knowledge of 3-tier architecture applications and ability to provide L2 support
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to manage and prioritize multiple tasks effectively
• Proactive and flexible, with a strong commitment to customer satisfaction

Who you are

• A degree in Computer Science, Information Technology, or a related field
• At least 10 years of experience in software development, preferably in a banking or financial services environment
• Strong technical skillset in shell scripting, Java, PostgreSQL, SQL scripting, Kafka, Kubernetes/Docker, OpenShift, IBM MQ, Redis, Grafana, and Kibana.
• Experience with Agile development methodologies and version control systems such as Git
• Solid understanding of container platforms, DevOps methodologies, and Site Reliability Engineering (SRE) principles
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams

Who we are

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.