Application Support Engineer / DevOps

ioTech Solutions; Singapore; On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a motivated individual to join their Application Support group. In this role, you'll provide essential support for various third-party applications while enhancing monitoring and automation processes. You'll have the opportunity to explore cutting-edge technologies and collaborate with traders and developers to create tailored platforms. This is a fantastic chance to drive innovation and streamline processes in a dynamic financial technology environment. If you have a passion for technology and a desire to excel in the finance industry, this role is perfect for you.

Qualifications

• Minimum 3 years of experience in Support/DevOps with strong analytical skills.
• Sound knowledge in application support and incident management.

Responsibilities

• Onboarding new applications and enhancing existing ones.
• Collaborating with stakeholders to restore services and address issues.

Skills

Analytical Skills

Problem-Solving Skills

AWS Provisioning

Scripting (Python, Bash, PowerShell)

Incident Management

Network Troubleshooting

Linux Administration

Windows Administration

Tools

Terraform

Ansible

Grafana

Splunk

GitLab

Artifactory

Atlassian

Slack

Job description

Join our client, a leading financial technology company, on the expansion of their Application support group. You'll play a crucial role in supporting the 3rd party applications, delivering professional IT support for users, and improving the monitoring and automation processes.

Role highlights:

• Opportunity to explore and master a diverse array of cutting-edge technologies.
• Providing support for various 3rd party applications across on-premise, AWS deployments, and SaaS platforms.

Responsibilities:

• Onboarding new applications and enhancing existing ones.
• Monitoring and addressing software issues, while enhancing system stability.
• Collaborating with internal stakeholders and external vendors to swiftly restore services and address underlying issues.
• Partnering with traders, researchers, and developers to develop tailored platforms and environments.
• Driving innovation in processes to streamline time-to-market and enhance productivity.
• Implementing automated and scalable application systems, processes, and controls.

Qualifications:

• Minimum 3 years of experience in Support/DevOps.
• Sound knowledge in application support and incident management, with excellent analytical and problem-solving skills, autonomous, detail-minded, and eager to learn new tech.
• Experience AWS provisioning (ECS, EKS) through IaC, e.g. Terraform, Ansible.
• Implementation and management knowledge of monitoring tools such as Grafana, Splunk etc.
• Scripting experience in languages like Python, Bash and PowerShell.
• Hands-on experience of troubleshooting network issues.
• Comfortable working with and administering Linux as well as Windows.
• Know-how on monitoring and managing Refinitiv TREP is preferable.
• Experience in trading application support is desirable.
• Working experience with DevOps tools, e.g. GitLab, Artifactory, Atlassian, Slack etc. are an advantage.

If you are a motivated individual with a passion for technology and a desire to excel in the finance industry, we would love to hear from you.