Application Support Analyst | Up to $6k | 5 Days | Changi - 4769

The Supreme HR Advisory; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment consultancy seeks an experienced Application Support Analyst to develop and maintain enterprise applications. You will gather requirements from users, design solutions, and provide technical support for application issues. Ideal candidates have at least 3 years of relevant experience and possess strong communication and documentation skills. This role offers a salary up to $6,000 and operates from Changi.

Qualifications

• Minimum of 3 years of relevant experience in application development and support.
• Excellent communication and documentation skills are a must.

Responsibilities

• Communicates with users and vendors to gather requirements.
• Participates in design and testing of applications.
• Provides second-level support for enterprise applications.
• Resolves complex user issues and manages EDI projects.

Skills

Communication skills

Documentation skills

Systems design

Application development

Education

Diploma/ Degree in Computer Science or related discipline

Job description

Application Support Analyst | Up to $6k | 5 Days | Changi

Mon - Fri, occasional weekend for system upgrade
Working Days :8.30 am - 6.00 pm
Salary $4000-$6000
Location : Changi South

Summary
The Application Support Analyst is responsible for the development, maintenance and support of applications for the enterprise delivered via the web, Internet and Intranet and/or client-server. The incumbent is responsible for applying best practices, architectures, and patterns, assists other developers in programming, and aids in planning, unit testing, and deploying applications.

Responsibilities
• Communicates with end-users and third-party vendors to obtain requirements for projects and application updates for all applications
• Participates in the design, specification, maintenance and execution of testing new and changed functionality for medium to complex applications
• Write specifications for specific applications as requested by various business units.
• Updates system end-user and training documentation
• Provides second-level end-user support for our enterprise applications.
• Maintains business process procedures in conjunction with the process owners
• Resolves Request/Incident tickets from users and provides telephone and onsite technical support to troubleshoot and fix the most complex customer department end-user problems
• Creates Request/Incident tickets from users and generates Requests for Change to the production environment to troubleshoot and fix the most complex customer department end-user problems
• Manage EDI projects with customers and global IT development team.
• Works closely with our global IT offices to resolve issues and manage deployments

Job Requirements
• Diploma/ Degree in Computer Science, Information System or related discipline
• 3 years or more of relevant experience with good exposure in systems design and application development.
• Excellent communication and documentation skills.

The Supreme HR Advisory Pte Ltd | 14C7279
Ong Boon Kiet (Travys) | R22104769
Senior Recruitment Consultant