Application Support | 1 Year Renewable Contract | Up to $4,800 | Central

RecruitFirst Pte. Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company is seeking a Technical Support Consultant for a 1-year renewable contract. The role involves product installation, system monitoring, and incident management. Candidates should possess a diploma/degree in Information Technology and at least 1 year of experience. This opportunity offers a competitive salary of up to $4,800, making it ideal for driven IT professionals looking to contribute to meaningful projects.

Qualifications

• Minimally Diploma / Degree in Information Technology or relevant fields.
• At least 1 year of experience in developing and delivering application software.

Responsibilities

• Perform product installation and configuration.
• Respond to incidents and provide resolution.
• Conduct root cause analysis and implement corrective measures.

Skills

AWS

Oracle DB

Java

System Support

SDLC Knowledge

Education

Diploma / Degree in Information Technology

Job description

Location (Nearest MRT): Bukit Merah

Salary: Up to $4,800 (Depends on Qualification & Relevant Work Experience)

Duration of Work: 1 Year Contract (Renewable!)

Work Day: Mondays to Fridays

Work Hours: Office Hours

Must Have Technical Experience:

• AWS, Oracle DB, System Support, Java, SDLC Knowledge

Responsibilities:

• Perform product installation and configuration

• Perform deployment and testing of product packages to ensure that the deliverable is in accordance to requirements documented in the specification. Where relevant, perform the necessary system programming & configuration.

• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Where relevant, escalate the issue to vendor.

• Prepare weekly or monthly incidents statistics update to relevant parties.

• Conduct root cause analysis & implement pro-active measures. Monitor effectiveness of implemented measures.

• Ensure that project documentations are up to date

• Provide adhoc support (after support hours) during system maintenance to ensure that system is functioning properly

• Perform impact analysis for service request and change request. Where relevant, escalate the changes to vendor for analysis.

• Execute service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.

• Monitor & measure the performance & availability of the application proactively; implement corrective actions identified to improve performance & availability

Requirements:

• Minimally Diploma / Degree in Information Technology or other relevant fields of study

• At least 1 year of working experience in developing and delivering application software

Interested applicants, please Apply Now.

Kindly understand that only shortlisted candidates will be notified.

Fiona Leow (R21100211)

Senior Consultant

RecruitFirst Pte Ltd (E.A. 13C6342)