Application Processing Admin (1 Year Contract) #NKC

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 33,000 - 56,000; Full time

Job summary

RECRUIT EXPRESS PTE LTD in Singapore is seeking a diligent administrator to manage customer applications and service requests with accuracy and timeliness. The role involves preparing quotations, acknowledgements and refunds, and supporting reporting and process improvements.

You will liaise with customers, external stakeholders and internal teams, handle inquiries across channels, coordinate meetings, and maintain documentation across the system.

Qualifications

Responsibilities

• Process and manage customer applications and service requests accurately and in a timely manner.
• Prepare and issue quotations, payment acknowledgements, refunds, and other related documentation.
• Monitor application processing performance and prepare relevant reports.
• Liaise with customers, external stakeholders, and internal teams on application and service-related matters.
• Attend to enquiries via email, phone, and other communication channels.
• Coordinate and attend meetings with customers and relevant stakeholders when required.
• Ensure accurate system updates, documentation, and record maintenance.
• Assist with operational improvement initiatives and special projects.
• Perform other ad-hoc duties as assigned.

Job description

Process and manage customer applications and service requests accurately and in a timely manner.

Prepare and issue quotations, payment acknowledgements, refunds, and other related documentation.

Monitor application processing performance and prepare relevant reports.

Liaise with customers, external stakeholders, and internal teams on application and service-related matters.

Attend to enquiries via email, phone, and other communication channels.

Coordinate and attend meetings with customers and relevant stakeholders when required.

Ensure accurate system updates, documentation, and record maintenance.

Assist with operational improvement initiatives and special projects.

Perform other ad-hoc duties as assigned.