Application Lead, Corporate Systems

ASIAPAC TECHNOLOGY PTE. LTD.; Singapore; On-site; SGD 60,000 - 85,000; Full time

Job summary

A leading technology company in Singapore seeks an Application Lead for Microsoft Dynamics 365 Business Central operations. The role encompasses system administration, issue resolution, and ongoing enhancements to ensure optimal application performance and user satisfaction. Ideal candidates will have a degree in Information Systems or Computer Science and 3-5 years of relevant experience.

Qualifications

• 3-5 years experience in supporting and administering D365 BC or Navision.
• Proven ability to manage system upgrades and stakeholder communication.
• Strong understanding of ERP processes (Finance, Procurement, Supply Chain).

Responsibilities

• Administer and monitor the D365 Business Central application.
• Manage and implement change requests and system upgrades.
• Provide training and support resources to end users.

Skills

Problem-solving

Documentation discipline

Communication

Collaboration

Education

Degree or Diploma in Information Systems, Computer Science

Tools

Microsoft Dynamics 365 Business Central

Microsoft Power Platform

Job description

Job Summary:

AsiaPac Technology is seeking a capable and resourceful Application Lead to manage the ongoing operations of Microsoft Dynamics 365 Business Central (D365 BC). This role is responsible for day-to-day administration, issue resolution, managing system enhancements, and performing version upgrades when required to ensure continuous system stability, security, and business alignment.

Key Responsibilities:

• System Maintenance & Administration:
• Administer and monitor the D365 Business Central application to ensure consistent availability, performance, and data integrity.
• Issue Resolution & User Support:
• Respond to and resolve issues reported by business users. Provide hands-on functional support and guidance across key ERP modules (e.g., Finance, Procurement, Inventory).
• Change Request Implementation:
• Manage and implement approved change requests, including functional configuration and minor customizations. Conduct appropriate testing and deployment in compliance with IT change control processes.
• System Upgrades & Patch Management:
• Plan, coordinate, and execute D365 Business Central system upgrades, version updates, and cumulative patches in collaboration with vendors or Microsoft. Ensure post-upgrade testing and user acceptance are completed effectively.
• Configuration & Enhancement:
• Continuously assess business needs and enhance system functionality to improve operational efficiency. Customize forms, reports, and workflows as needed using standard tools.
• Vendor Collaboration:
• Liaise with external vendors and Microsoft support for issue escalation, patch advisory, or integration projects requiring third-party involvement.
• Training & Documentation:
• Maintain clear documentation for system configurations, processes, issue logs, and resolutions. Provide training and support resources to end users to improve system adoption and reduce repetitive queries.
• Compliance & Governance:
• Ensure application usage and upgrades comply with internal IT governance, data security policies, and audit requirements.
• Continuous Improvement:
• Identify opportunities to streamline workflows, automate manual processes, and improve ERP reporting capabilities through D365 BC features or integration with Microsoft Power Platform tools.

Requirements:

• Degree or Diploma in Information Systems, Computer Science, or a related discipline
• 3–5 years of experience in supporting and administering Microsoft Dynamics 365 Business Central (or Navision)
• Strong understanding of ERP processes in Finance, Procurement, and Supply Chain
• Experience in implementing functional changes, supporting upgrades, and resolving production issues
• Familiarity with Microsoft Power Platform (Power Automate, Power BI) is a plus
• Proven ability to coordinate system upgrades, including testing and stakeholder communication
• Strong problem-solving skills, documentation discipline, and ability to manage multiple requests
• Excellent communication and collaboration skills to work with cross-functional teams and vendors