Application & IT Executive

RN Care Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in Singapore is seeking an Application Support Specialist to provide first-level support for S/4 HANA applications and manage CRM systems. This role requires a diploma or degree in IT, along with experience in application management and troubleshooting. Join a dynamic team focused on business process improvement and user support.

Qualifications

• Experience in S4 HANA application as L1 support.
• Knowledge of CRM applications.
• Relevant degree in IT or similar field.

Responsibilities

• Provide first-level support for S/4 HANA and C4C applications.
• Manage user ID creation and deactivation.
• Support business process improvement initiatives.

Skills

Application Management Support

Troubleshooting

Business Process Improvement

Education

Diploma/Degree in Information Technology

Tools

S/4 HANA

C4C

Job description

• Provide first-level support for applications such as S/4 HANA (modules including SD, MM, Contracts, Billing, FI/CO), C4C (Sales and Service CRM), CPQ, and FSM (mobile app and dashboard).

• Application Management Support (AMS) and general system support

• Manage user ID creation and deactivation for SAP and C4C

• Offer support for S/4 HANA and FSM integration with third-party logistics systems

• Troubleshoot issues related to quotation creation in C4C

• Address billing issues for sales and service operations

• Support and implement business process improvement initiatives across departments.

• Coordinate with Level 2 teams for issue fixes, including form submission, test support, documentation, and go-live readiness.

• Configure and set up S4P and S4Q environments.

• Manage change requests across key platforms: S4 HANA/ CPQ / C4C / FSM.

Requirements:

• Diploma/Degree in Information Technology, or a relevant discipline.

• Experience in S4 HANA application as L1 support, project support.

• Knowledge of CRM applications.

To submit your application, please apply online to [e-mail]

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900