The Application Engineer combines technical expertise and domain knowledge to support sales, deliver solutions, and drive successful projects. Acting as a product expert in safety and controllers, the role involves customer engagement, applications consulting, project support, demos, and pilots for new business opportunities.
Technical Support
- Design and implement safety and PLC solutions across industrial applications
- Provide training, technical support, and troubleshooting (HW/SW) for partners, customers, and internal teams
- Lead implementation projects, coordinate with vendors and internal teams, and ensure timely resolution of issues
- Develop system solutions, proposals, bid responses, and technical presentations
- Support solution integration through site visits, requirement specifications, documentation, and testing plans.Drive innovation by developing proofs-of-concept/prototypes using Omron products
- Continuously acquire knowledge in industrial automation to enhance solutions
Sales Support
- Provide technical expertise, presales consultation, and product/project presentations to support deal closures
- Collaborate with sales teams to map customer requirements and deliver optimized solutions
- Share insights on competitors' products and customer needs with Sales & Marketing
Requirements
- Bachelor's degree in software, electronics, or related field, or equivalent work experience
- 0 - 2 years of experience in industrial safety, controllers, or automation systems implementation
- Strong problem-solving skills with hands-on HW/SW capability, including system architecture, firmware, drivers, OS, and applications
- Ability to interpret engineering diagrams, troubleshoot electrical/production issues, and communicate effectively with technical and non-technical stakeholders
- Fluency in English (written & verbal); willingness to travel 15-30%
- Technical certifications/licensing preferred; knowledge of machine learning/AI a plus
Benefits
- Work with cutting-edge automation and robotics technologies in a rapidly growing industry
- Competitive salary package with career growth opportunities
- Be part of a dynamic and innovative work environment with access to OMRON's global expertise.