Application Engineer

Competency Requirements

For Senior Applications Engineer

• Diploma or Bachelor’s degree in engineering, Mechatronics Engineering, Biomechanics preferred
• Intermediate understanding of mechanical, electrical and software engineering for installation, troubleshooting and maintenance of medical devices on-site
• At least 3 years' experience of supporting clinicians in Operating Theatres on the application of medical devices
• At least 3 years' experience in medical devices and/or in technical assembly, servicing or sales
• Willingness to work in a clinical environment

For Junior Applications Engineer

• Diploma or Bachelor’s degree in engineering, Mechatronics Engineering, Biomechanics preferred
• Willingness to work in a clinical environment
• Basic understanding mechanical, electrical and software engineering for installation and troubleshooting of devices

Responsibilities/Authorities

• Work with commercial team in prioritization of evaluations and projects
• Support in the training of distributors in the region on applications, as well as monitor their quality and performance
• Work with direct customers and/or distributors on installation and commissioning of robot systems in hospitals and clinics
• Troubleshooting, servicing and maintenance of robot systems on-site and locally
• Implementation of hardware and software updates on-site
• Providing applications support to clinicians during initial usage
• Plan for service and maintenance tasks (For Senior position)
• Collect feedback from clinicians on performance of robot systems
• Willingness to travel 50%-75% of the time
• Primary support region: APAC region
• Secondary support region: Rest of world based on company assignment