Application Engineer

eastwerks Pte Ltd; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

An innovative company in the AV sector is seeking an Application Engineer to deliver technical support and product guidance for Video and AV systems. The role involves maintaining relationships with clients, conducting training sessions, and staying updated with product developments. Ideal candidates should have a technical background, proficiency in English and Mandarin, and excellent communication skills, contributing to teamwork and collaboration in a dynamic environment.

Qualifications

• Technical or engineering background, preferably with experience in AV systems.
• Proficiency in both written and spoken English and Mandarin.
• Educational background in Electronics or a related technical field is advantageous.
• Strong relationship-building and interpersonal skills.
• Positive, team-oriented approach to problem-solving and collaboration.
• Excellent communication skills, both verbal and written.

Responsibilities

• Deliver technical assistance via phone to resellers and end-users for Video and AV systems.
• Provide product guidance, usage recommendations, and application support for Video and AV solutions.
• Perform internal product testing and assist in diagnosing technical issues reported from the field.
• Contribute ideas and feedback to support future product improvements and innovations.
• Develop and maintain strong, professional relationships with partners and clients.
• Conduct training and knowledge-sharing sessions for colleagues and reseller partners.
• Stay up to date with the latest product features, functions, and application use cases.
• Assist with sales-related administrative and operational support tasks as needed.

Skills

Technical or engineering background

Experience in AV systems

Proficiency in English

Proficiency in Mandarin

Strong relationship-building skills

Excellent communication skills

Education

Educational background in Electronics or related technical field

Job description

Application Engineer[ Video & Audio]

Key Responsibilities

• Deliver technical assistance via phone to resellers and end-users for Video and AV systems , related product

• Provide product guidance, usage recommendations, and application support for Video and AV solutions.

• Perform internal product testing and assist in diagnosing technical issues reported from the field.

• Contribute ideas and feedback to support future product improvements and innovations.

• Develop and maintain strong, professional relationships with partners and clients.

• Conduct training and knowledge-sharing sessions for colleagues and reseller partners.

• Stay up to date with the latest product features, functions, and application use cases.

• Assist with sales-related administrative and operational support tasks as needed.

Desired Skills and Experience

• Technical or engineering background, preferably with experience in AV systems.

• Proficiency in both written and spoken English and Mandarin.

• Educational background in Electronics or a related technical field is advantageous.

• Strong relationship-building and interpersonal skills.

• Positive, team-oriented approach to problem-solving and collaboration.

• Excellent communication skills, both verbal and written.