Application Engineer

Tecan Austria GmbH; Singapore; On-site; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Compensation package

Career opportunities

Training courses

International environment

Company culture

Global mindset

Job summary

Tecan Austria GmbH is seeking a dynamic sales-support professional in Singapore to provide service and application support to regional distributors. The role involves configuring hardware for quotations, delivering product presentations, and promoting automation solutions to customers.

Ideal candidates hold a BSc/MSc in life sciences, have 2+ years lab experience, and are familiar with molecular biology techniques and process automation.

Qualifications

• Familiar with molecular biology techniques and automation.
• Experience with lab instruments and process automation.
• Academic credentials in life sciences are required.

Responsibilities

• Provide service and application support to regional distributors.
• Assist distributors to install complex robotic platforms and configure hardware.
• Disseminate product and technical information to distributors promptly.
• Monitor distributor service quality and report issues to management.
• Conduct trainings for distributors and participate in exhibitions.

Skills

Molecular biology techniques

Process automation

Complex instrumentation

Education

BSc (Hons) in life science

MSc or higher in relevant field

Job description

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Join Tecan! Join the market leader!
Work in an international and dynamic environment, share our success!

Join Tecan! Join the market leader!

Work in an international and dynamic environment, share our success!

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Do you want to make a significant difference in how the world is looking tomorrow and contribute to the innovation of state‑of‑the‑art, cutting‑edge technology products?

Then look no further and join our sales team at Singapore , Area as

What you will do

• To provide service and application support to regional distributors.
• Support scope includes: Helping distributors configure hardware for quotation generation, product presentations, promote specific automation solutions to customers

Responsibilities will include

• Assist distributors and enduses to resolve technical and application problems
• Assist distributors to install complex robotic platforms
• Disseminate product and technical support information to distributors promptly
• Help distributors in configurating platforms for quotations for sales and tender purposes
• Monitor service quality of distributors and make prompt report to GM if there are lapses in service quality
• Monitor and report product quality issues
• Promote Tecan products at exhibitions and seminars
• Conduct trainings for distributors (platform)
• Carry out scheduled marketing and promotion activities as defined / requested by MUAP head / Marcom / GM

Provide high quality support for T-CH products to Tecan sales team, distributors and end users as contribution to Tecan's financial goals

What you bring along

• BSc. (Hons) in life science discipline, 2nd Upper or better
• MSc or higher, with focus on molecular biology or biochemistry
• 2 years lab experience (minimum)
• Familiar with molecular biology techniques, process automation & able to work on complex instruments

What you will get

• Comprehensive Compensation and Benefits package
• Progressive employment conditions
• Exciting career opportunities
• Wide range of training courses
• International and diverse environment (30+ different nationalities)
• Strong company culture with rich history
• Global mindset with "Swissness" at heart

#lifescience #healthcare #automation #medical device #biology #biotechnology # etc.

We care about people - Join the market leader.
People every day all around the world will benefit from more personalized healthcare. The promise of better, faster, more cost efficient solutions is now within our grasp. And that's the world in which Tecan plays a vital role - helping advance healthcare - through advanced life science research and diagnostic solutions. We constantly seek new ways to steer innovation.

Every lab. Every day. Empowered.
Our vision is to empower every laboratory, every day, around the world with Tecan technology, products and support. We will help to shape the future of automated workflows in life sciences and clinical diagnostics through unrivaled expertise, products and customer support.

We care about our culture.
Our values - trust, highest standards and ambition - are the cornerstones of our business, and give us the framework for the Tecan culture. We foster a positive and empowering environment, which allows us to bring our passion and energy to work. This helps us to deliver on our customer promise - 'Always there for you'.

Our purpose.
At Tecan we are driven to improve peoples' lives and health. We do this by empowering our customers to scale healthcare innovation globally from life science to the clinic. We collaborate with our customers from early‑stage innovation through project implementation and beyond. We deliver the products, services and solutions that make lab processes and medical procedures precise, reproducible and compliant.
Stay unique and make it count.
Our values - trust, highest standards and ambition - are the cornerstones of our business and provide the framework for Tecan's culture. We foster a positive and empowering environment where our rarest assets, our unique employees, can grow and bring our passion and talent to work.