API Technical Support Leader

Ambition Singapore; Singapore; Remote; SGD 150,000 - 250,000; Full time

Job summary

A leading global Fintech company is seeking an API Technical Support Lead in Singapore. This role involves supporting clients with API integration, ensuring optimal performance, and collaborating with internal teams. The ideal candidate will have experience in API support and proficiency in RESTful APIs. Strong communication skills in English and Mandarin are essential.

Benefits

Referral bonus

Qualifications

• Experience in API support, development, or related roles.
• Proficiency in RESTful APIs and at least one programming language.

Responsibilities

• Support clients with API integration, usage, and issue resolution.
• Maintain clear, developer-friendly API documentation.
• Monitor API performance and provide optimization insights.

Skills

API Support

English

Mandarin

Tools

Postman

Swagger

Apigee

Job description

Posted 12 May 2025 Salary S$150000.00 - S$250000.00 per annum Location Singapore Job type Permanent Discipline Technology Reference 281911_1747053396

API Technical Support Lead
Location: Singapore / China (Remote)

About the Company

Our client is a top-tier global Fintech company with over 100Milion users, leveraging advanced technology to deliver secure, high-speed and user-friendly digital finance solutions for both B2C and B2B customers.

We are seeking a hands-on API Technical Support Lead to drive seamless integration and top-tier support. You'll be the go-to expert for API troubleshooting, documentation, and performance optimization-bridging product, engineering, and client success in a fast-moving crypto environment.

What You'll Do

• Support clients with API integration, usage, and issue resolution.
• Maintain clear, developer-friendly API documentation and training materials.
• Monitor API performance and provide optimization insights.
• Collaborate with internal teams to enhance API stability and capabilities.
• Gather client feedback to inform product improvements.

What You Bring

• Experience in API support, development, or related roles.
• Proficiency in RESTful APIs and at least one language (Java, Python, JS, Go).
• Familiar with tools like Postman, Swagger, or Apigee.
• Strong English communication and debugging skills.
• Comfortable working under pressure and supporting night shifts if needed.
• Mandarin as working skills is a must for stakeholder management purpose.

Bonus Points

• API performance tuning, testing, or security experience (OAuth, JWT).
• Background in API product development or customer support.

Contact to apply

Associate Director | Executive Search

EA License No.: 10C5117

Registration No.: R23117579

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer SGD1,000 or SGD350 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.com.sg/refer-a-friend