APAC Talent Acquisition Support and Onboarding Control

APAC Talent Acquisition Support and Onboarding Control

Join to apply for the APAC Talent Acquisition Support and Onboarding Control role at JPMorganChase.

Job Description
Build your career in the Talent Acquisition Team, ensuring precision, thinking outside the box for solutions, solving challenging onboarding puzzles, and managing different clients, including new joiners.

As an HR Specialty Servicing Professional in APAC Talent Acquisition, you will deliver a best-in-class, streamlined, and personalized experience to both current and prospective employees in support of their HR needs. You will adhere to company policies and guidelines, supporting our mission to make dreams possible for everyone, everywhere, every day. Your expertise will be crucial in providing an exceptional onboarding experience for new joiners across 17 APAC countries. Based in Singapore, you will serve as a subject matter expert in regional hiring and onboarding processes, related regulations, exceptional client service, cross-functional support, and quality monitoring.

Job Responsibilities

• Partner with local and Regional Recruiters, Local HR, Regional Onboarding Teams, and other offshore teams to deliver a seamless offer and onboarding process that provides a first-class experience for new joiners.
• Ensure that data integrity is monitored and maintained for all systems/processes in the Talent Acquisition Operations and Onboarding process up to JPM internal standards.
• Contribute to regional and local projects, including on-site local or virtual orientation programs.
• Continually enhance processes, controls, and support any AI or automation initiatives.
• Be a subject matter expert (SME) for the onboarding process in the APAC region, including Singapore-specific regulatory requirements like MyCareerFuture (MCF) and Fair Consideration Framework (FCF).
• Execute controls in support of regulatory requirements and participate in any project or mitigation as required.
• Become the main point of contact for any Singapore Employment Pass Application.

Required Qualifications, Capabilities, and Skills

• Bachelor’s degree in Human Resources or a related field with 2 years of professional experience.
• Excellent communication and influencing skills to understand requests from all stakeholders.
• Demonstrates a proactive approach to identify and resolve issues, taking ownership from escalation through to resolution.
• Time management skills coupled with the ability to organize and prioritize in a fast-paced environment.
• Exceptional attention to detail and ability to follow complicated and enhance processes.
• Excellent senior stakeholder management, able to manage challenging client interactions independently.
• Ability to deliver results and meet deadlines under pressure and in a rapidly changing environment.

Preferred Qualifications, Capabilities, and Skills

• Experience in automation tools like PowerQuery or Alteryx, creating management reports, and project management skills would be advantageous.

ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals, and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.

About The Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers, and employees up for success.

Human Resources plays a critical role in driving the employee experience, shaping the firm’s culture, and building a diverse and inclusive workforce. We are a strategic partner to the business — working with leaders across the firm to hire, develop, and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong, and are able to make an impact through their work.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Human Resources

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