APAC Immigration Consultant

Alchemy Global Talent Solutions Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A global leader in immigration services is seeking an APAC Immigration Consultant in Singapore. This role involves managing immigration cases, ensuring compliance, and providing expert guidance on business visa needs. The ideal candidate should possess strong interpersonal skills and a solid understanding of immigration processes in the APAC region. Competitive salary of 4,800-5,000 SGD/month with an onsite work schedule.

Qualifications

• Prior experience in APAC immigration or business visa consulting.
• Exceptional attention to detail and accuracy.
• Proficient in using client platforms and tracking systems.

Responsibilities

• Manage immigration and visa cases across the APAC region.
• Prepare immigration filings and visa applications.
• Develop and maintain strong client relationships.

Skills

Client service mindset

Knowledge of immigration processes in APAC

High-volume caseload management

Interpersonal skills

Strong written communication

Organizational skills

Education

Degree or equivalent experience

Job description

Our client, a global leader in immigration and visa services, is seeking an APAC Immigration Consultant to support corporate clients and their employees across the region. This role combines end-to-end immigration case management with expert support for business visa and travel documentation needs. The ideal candidate will bring a strong client service mindset, deep knowledge of immigration processes in APAC, and the ability to manage a high-volume caseload with professionalism and efficiency.

Salary:4,800-5,000 SGD/Month
Location:Onsite Monday-Friday

Key Responsibilities

• Manage immigration and visa cases across the APAC region, from initiation to successful completion, ensuring high levels of client satisfaction
• Provide tailored, expert guidance on business visa, immigration, and passport requirements based on individual traveler circumstances
• Liaise directly with client employees (including VIPs and admins) to gather documentation, assess needs, and determine best courses of action
• Prepare immigration filings and visa applications, including supporting documents such as Business Cover Letters and Letters of Invitation
• Communicate with foreign consulates and government authorities to monitor and respond to inquiries or requirements
• Track deadlines and progress for all cases, ensuring timely submissions and adherence to applicable regulations
• Monitor and resolve visa processing issues by creating and implementing practical solutions
• Ensure full compliance with client-specific policies and immigration regulations
• Develop and maintain strong relationships with clients through regular, proactive communication and service excellence
• Act as the central point of contact for all client-related immigration queries within the team
• Keep internal systems and tracking tools updated with accurate case details and documentation
• Support process improvements, identify potential service gaps, and contribute to the development of best practices
• Complete ad hoc duties and assignments as required by management

Experience and Qualifications:

• Prior experience in APAC immigration, global mobility, or business visa consulting (corporate or service provider background)
• Strong understanding of immigration procedures and business travel documentation requirements across the APAC region
• Excellent interpersonal and consultative skills, with the ability to build trusted client relationships
• Strong written and verbal communication skills, with exceptional attention to detail
• Ability to manage a high-volume caseload independently while maintaining a high level of accuracy and service
• Strong time management and organisational skills
• Flexible and adaptable, with the ability to remain calm under pressure and problem-solve in a dynamic environment
• Proficient in using client platforms and internal tracking systems (training provided)
• Degree educated or equivalent experience preferred