APAC GSOC Operations Team Lead

FACEBOOK SINGAPORE PTE. LTD.; Singapore; On-site; SGD 100,000 - 130,000; Full time

Job summary

A leading technology company in Singapore is seeking a dedicated Team Lead for their Global Security Operations Center. This role involves overseeing emergency response operations and leading a team in a high-demand environment. The ideal candidate will have significant experience in emergency situations and proven leadership abilities. Join a company that's shaping the future of connectivity and technology.

Qualifications

• 5+ years of experience as a team lead or manager in a demanding operational environment.
• 5+ years in military operations and/or related experience.
• Experience managing large budgets.

Responsibilities

• Lead the team and coordinate ongoing projects.
• Manage, review, and coordinate future planning based on operational metrics.
• Handle emergency response operations.

Skills

Team leadership

Emergency response coordination

Operational intelligence

Stakeholder relationship building

Education

Advanced certifications in risk, intelligence, project management

Job description

Our Global Security organization is comprised of multiple teams that work together to support our operations and cross-functional business partners around the globe. Our mission is to keep the things that we value safe and secure while protecting the people, assets, and reputation of Meta. We protect the people of Meta by creating a safe and secure environment for our culture to flourish. From buildings and servers, to prototypes and ideas, to our cherished employees, we ensure Meta’s physical and intellectual assets are safe and secure and make informed decisions to protect Meta’s reputation.

The Global Security Operations Center Operations Center (GSOC) Team Lead will report to the Global Security Operations Center Manager, while leading the core operations of the GSOC for APAC.

In this role, the ideal candidate will be responsible for overseeing the response and select projects of the Global Security Operations Center, creating and using tactical intelligence for operations/crises, collaborating with cross-functional partners within the Meta business on workstreams such as crisis response and management, emergency coordination, and business information and intelligence sharing in a world-class control center.

The ideal candidate will have experience in providing support to stakeholders during disruptions and leading the escalation and communication to both field and key leadership, as well as leading the cross-organizational crisis management team in situations when the GSOC activates its Incident Command capabilities. The ideal candidate will also have hands-on experience with vendor, project, and finance management.

Responsibilities

• Lead the team on a daily basis and coordinate ongoing projects
• Determine staffing requirements: guides recruiting, hiring, training, development, and retention of highly qualified team members
• Develop a strong understanding of operational risks and drive the response process in order to minimize the impact of these risks
• Manage, review, and coordinate future planning based on operational metrics, intelligence and health
• Engage with partners to ensure operational alignment across the organization as it pertains to emergency response, training, systems deployment, and suite of services alignment
• Lead crisis and emergency response operations
• Build intelligence collection plans
• execute operations based on intelligence collections
• Develop and manage risk controls

Minimum Qualifications

• 5+ years of experience as a team lead or manager of a team in a demanding business or operational environment
• 5+ years in emergency/law enforcement of military operations and/or relevant or related experience
• 5+ years of tactical/operational intelligence
• Leadership experience of operations in a joint operational environment, or GSOC, to include military, law enforcement or first responder operations
• Experience building relationships and influencing stakeholders across multiple disciplines

Preferred Qualifications

• Advanced certifications in risk, intelligence, project management, finance, business administration, etc
• Extensive GSOC, military, intelligence (security), law enforcement or first responder experience, with leadership responsibilities
• Direct management of large, multifaceted budgets

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.