APAC Business Analyst, SMB - Global Business Solutions

TikTok; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

TikTok's APAC SMB team seeks a Senior Business Analyst to develop comprehensive analytics frameworks essential for growth. This role involves collaborating with various teams and leveraging data-driven insights to drive strategic business decisions, amplifying TikTok’s innovative and inclusive approach towards marketing solutions.

Qualifications

• 5+ years of experience in business analytics or related field.
• Deep understanding of digital business models.
• Familiarity with Python or R is a plus.

Responsibilities

• Define and build APAC SMB business analytics framework from scratch.
• Design business performance monitoring systems.
• Oversee high-impact analytics projects.

Skills

SQL

Data Visualization

Analytical Skills

Education

Bachelor's degree in Data Science or related fields

Tools

Tableau

Power BI

Job description

Responsibilities
About the Team
TikTok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok, no matter how big or small.

APAC SMB team is seeking a highly experienced and strategic Senior Business Analyst to build up the Analytics function from scratch. In this role, you will work alongside sales and product leaders as well as other cross functional teams to deliver in-depth business insights and operational excellence that addresses critical aspects of growth strategies.

You will play a critical role in shaping regional business priorities, building scalable and analytical frameworks and driving execution cross-functionally. You will also be responsible for coaching talents, stakeholder management and evolving organizational analytics capabilities in a fast-moving, data-centric environment.

Responsibilities
- Define and build APAC SMB business analytics framework from scratch
- Design and maintain scalable business performance monitoring systems aligned with business priorities
- Collaborate closely with Product, Sales, Marketing and Business Operations to drive in-depth analyses which lead up to strategic directions and actionable growth levers
- Oversee high-impact analytics projects, such as partnership penetration, sales efficiency, seasonality initiatives, etc
- Collaborate with the Global Business Analytics function on improving tooling, workflows and data infrastructure

Qualifications
Minimum Qualifications
- Bachelor's degree or above in Data Science, Applied Math, Statistics, Economics, or related fields is a plus
- 5+ years of experience in business analytics, BI, strategy or consulting
- Deep understanding of digital business models, ideally in advertising, SaaS or e-Commerce

Preferred Qualifications
- Strong SQL skills for data extraction and transformation; familiarity with Python or R is a plus
- Proficiency in dashboarding and visualization tools (e.g., Tableau, Power BI, Thinkcell)

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.


Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.