Analyst, Specialist, Investigations, Group Legal, Secretariat & Compliance

DBS Bank Limited; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

DBS Bank is seeking a Specialist for its Anti Scam Team to combat rising fraud incidents in Singapore. The role involves assessing suspicious transactions, assisting victims, and analyzing fraud trends. Ideal candidates possess strong analytical skills and experience in fraud investigation, contributing to a safer banking environment.

Benefits

Competitive salary and benefits package

Dynamic work environment

Qualifications

• Experience as a Fraud Investigator in the financial sector is a plus.
• Honesty, ethics, integrity, and confidentiality are essential.
• Ability to manage relationships with senior stakeholders.

Responsibilities

• Assess detected suspicious transactions and discard fraudulent ones.
• Provide counseling to potential victims of fraud.
• Maintain a database of detected frauds for analysis.

Skills

Analytical skills

Interviewing skills

Critical thinking

Problem-solving

Interpersonal skills

Communication skills

Time management

Resourcefulness

Tools

MS Office

Job description

DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named “Asia’s Best Bank” by The Banker, a member of the Financial Times group, and “Best Bank in Asia-Pacific” by Global Finance. The bank has also been named “Safest Bank in Asia” by Global Finance for seven consecutive years from 2009 to 2015.

Business Function

Group Legal, Compliance & Secretariat ensures that the bank's interests are protected by safeguarding and enhancing its reputation and capital. We also work to maintain a good standing with all our regulators, customers, and business partners. We believe that at the heart of business banking is to uphold the values of trust and integrity for all stakeholders.

We are seeking talented and passionate individuals interested in combating fraud to join our DBS Anti Scam Team. Formed in July 2020, this team aims to address the rising incidents of scams in Singapore. As a Specialist, you will be responsible for identifying and handling suspicious transactions (remittances/local fast transfers) in real-time and preventing fraud against our customers.

As a Specialist, you must possess excellent analytical skills and a passion for research, discovery, and recovery to assist vulnerable and unsuspecting victims. The team is also expected to proactively analyze new methods of detecting and preventing frauds from occurring.

Responsibilities

1. Independently assess detected suspicious transactions, intercept, and discard transactions deemed fraudulent.
2. Identify victims from money mules or fraudsters pretending to be customers by asking appropriate questions.
3. Provide counseling and education regarding fraud cases to potential victims.
4. Collect information from victims via phone or direct interaction and analyze emerging fraud trends and patterns.
5. Maintain a database of detected/reported frauds for timely retrieval and analysis.
6. Coordinate with law enforcement agencies to assist in tracking and recovering funds lost by customers.

Requirements

1. Good analytical skills with the ability to work independently in a fast-paced, high-pressure environment.
2. Experience as a Fraud Investigator in the financial sector is a plus.
3. Excellent interviewing and interrogation skills.
4. Honesty, ethics, integrity, and confidentiality are essential.
5. Strong sense of ownership and pride in performance.
6. Critical thinking and problem-solving abilities.
7. Team player with good interpersonal and communication skills.
8. Effective time management skills.
9. High energy and resourcefulness, capable of multitasking.
10. Intermediate knowledge of MS Office, especially Excel and PowerPoint.
11. Strong presentation skills, both written and oral.
12. Adaptability in an evolving digital environment.
13. Ability to manage relationships with senior stakeholders and coordinate across departments.
14. Willingness to work shifts between 8 am and 12 am on weekdays if required.

Apply Now

We offer a competitive salary and benefits package, along with a dynamic environment that supports your development and recognizes your achievements.