Analyst - Generalist, Business Support Unit, SME Banking### Analyst - Generalist, Business Support Unit, SME BankingApply: Singapore - East: Full time: Posted Today: WD88491**Business Function**DBS Institutional Banking Group (IBG) provides corporate customers with a comprehensive range of banking products and services, including cash management, trade finance, working capital financing, term loans and foreign exchange solutions. Business Support Unit (BSU) within IBG COO, is a strategic operations partner to the Institutional Banking Group, enabling the delivery of efficient, well-controlled and client-centric lending services. As a centralised team, BSU provides end-to-end operational support across the corporate lending lifecycle, encompassing loan application processing, preparation of customer and facility documentation, post-acceptance document verification, and loan servicing administration. By combining operational excellence with strong governance and risk discipline, BSU plays a critical role in supporting business growth, enhancing process efficiency, and delivering a seamless experience for both clients and stakeholders.**Key Responsibilities****Loan Application Processing & Financial Analysis*** Process corporate loan applications across a broad range of products, including SME working capital and business loans, bankers’ guarantees, trade and foreign exchange facilities, overdrafts, commercial and industrial property loans, equipment financing and corporate credit cards.* Prepare accounting spreads and analyse corporate financial statements to support credit evaluation.**Documentation, Controls & Policy Compliance*** Review loan applications and supporting documents to ensure completeness, accuracy and compliance with applicable policies and procedures.* Interpret and consistently apply relevant policies, procedures and operational requirements in day-to-day processing.* Follow up promptly with Relationship Managers and Branch Officers on outstanding documents and information.* Perform accurate data entry and validation in credit systems to support credit evaluation and the timely maintenance of the Bank’s records.**Stakeholder Coordination & Service Delivery*** Collaborate with team members to ensure requests are processed accurately and within agreed service-level standards.* Partner with relevant business and support units to manage exceptional requests, resolve operational issues and deliver a seamless experience for customers.**Management Information & Reporting*** Maintain accurate and up-to-date management information and operational records.* Prepare and submit accurate weekly and monthly management reports within established timelines.**Projects & Continuous Improvement*** Support process enhancement, automation, digitalisation, user acceptance testing and system implementation initiatives.* Identify opportunities to streamline processes, enhance productivity and strengthen operational controls.* Leverage approved digital solutions and Generative AI tools responsibly, in accordance with the Bank’s policies and controls, to improve operational efficiency and service delivery.**Skills & Attributes*** Strong analytical and problem-solving skills, with sound judgement and the ability to assess information and documentation accurately.* Meticulous and well organised, with a strong commitment to accuracy, compliance and service excellence.* Demonstrates a strong sense of ownership and accountability in delivering timely, high-quality outcomes.* Effective written and verbal communication skills, with the ability to collaborate constructively with teams and stakeholders.* Ability to manage competing priorities and deliver effectively in a fast-paced environment.* Adaptable and curious, with a strong commitment to continuous learning and improvement.* Digitally minded and open to leveraging automation and Generative AI tools responsibly to enhance productivity and operational efficiency.**Requirements*** Degree or diploma in Banking, Finance, Business Administration or a related discipline.* At least two years of relevant experience in corporate banking operations, loan processing, credit administration or a related field.* Good knowledge of corporate banking products, lending processes and operational controls.* Basic accounting knowledge and the ability to analyse corporate financial statements.* Proficiency in Microsoft Office applications and the responsible use of approved Generative AI tools to support productivity, analysis and documentation.* Strong attention to detail, organisational and time-management skills, with the ability to manage competing priorities and meet tight deadlines.* Collaborative team player with the ability to work effectively towards shared goals.**Location:**DBS Asia Hub**Job:**Operations**Schedule:**Regular**Employee Status:**Full time### Why join us?*DBS is more than a bank —**we're shaping the future of finance and communities. With innovation at our core and impact in our DNA, we go beyond banking to build careers, relationships, and a better world.*### About UsDBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia.Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia” award by Global Finance for 15 consecutive years from 2009 to 2023.DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets and is committed to building lasting relationships with customers. With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities.