Analyst, Billing

AIA Hong Kong and Macau; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

AIA Hong Kong and Macau is seeking an individual to ensure timely issuance of Group Insurance Bills and Policy contracts. The role includes managing portfolios, tracking new business, and ensuring compliance with regulatory standards. Join a company committed to improving lives and communities while building a fulfilling career.

Qualifications

• Experience in issuing insurance policies and managing portfolios is preferred.
• Ability to communicate professionally with clients and colleagues.
• Strong organizational skills to support project management.

Responsibilities

• Review, issue, and deliver Group Insurance policy contracts and endorsements.
• Manage assigned portfolios and support projects efficiently.
• Ensure high billing accuracy through due diligence checks.

Skills

Attention to detail

Communication

Project management

Job description

At AIA, we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

Our goal is to find new ways to improve people's lives, communities, and environments, aiming to help a billion people live Healthier, Longer, Better Lives by 2030.

To achieve this, we seek ambitious individuals who believe in shaping this future, eager for unmatched career and personal growth, and motivated to work with inspiring and supportive leaders.

Sound like you? Then read on.

About the Role

You will be responsible for ensuring the timely and accurate issuance of Group Insurance Bills and Policy contracts to support Corporate Solutions’ goals and vision.

• Review, issue, and deliver Group Insurance policy contracts, endorsements, and bills.
• Manage assigned portfolios and support projects efficiently.
• Track and monitor new business and policy renewals, working closely with Sales and Marketing teams.
• Set up and review new business policies in the core system.
• Ensure high billing accuracy through due diligence checks.
• Prepare reports for brokers and direct clients.
• Participate in projects aimed at improving operational efficiency, including User Acceptance Testing.
• Ensure service level commitments are met.
• Maintain awareness of regulatory compliance risks.
• Communicate professionally with clients, agents, brokers, and colleagues.
• Respond promptly to email inquiries.
• Perform other assigned projects.

Build a career with us as we help our customers and communities live Healthier, Longer, Better Lives.

Provide all requested information, including Personal Data, to be considered for this opportunity. Ensure your information is accurate and up-to-date, as incomplete submissions may affect your application.

At AIA, we believe in better — in the work we do, the careers we build, and the lives we lead. We empower our people to find their 'better' — in their work, life, and the impact they make — supporting more people to live healthier lives, build healthier societies, and cultivate healthier environments.

If you believe in better, we’d love to hear from you.