Analyst, Account Management

Arvato Singapore Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading service provider in supply chain management is seeking a Project Manager to oversee client projects and cross-functional teams. You will be responsible for defining project objectives, managing timelines, and ensuring exceptional service delivery. Ideal candidates have at least 2 years of experience, a diploma in logistics or a related field, strong problem-solving skills, and proficiency in Microsoft Office. Join us to become part of an innovative team in Singapore.

Benefits

Excellent Benefits - Health, Fitness, Personal Wellbeing

Good Working Environment

Flexible Work Arrangements

Qualifications

• Minimum 2 years of experience in a related field.
• Strong background in logistics and supply chain management.
• Proven track record in managing client relationships.

Responsibilities

• Lead cross-functional teams to manage clients' requirements and projects.
• Provide leadership for defining project objectives and tactics.
• Manage project timelines, issues, and stakeholder expectations.

Skills

Excellent problem resolution skills

Negotiation skills

Customer service commitment

Microsoft Office proficiency

Flexibility for global engagement

Education

Diploma in Logistics, Supply Chain Management

Tools

SAP knowledge

Job description

What we offer

• Excellent Benefits - Health, Fitness, Personal Wellbeing

• Good Working Environment

• Flexible Work Arrangements

Duties & Responsibilities

• Manage clients requirements and projects by leading cross-functional teams to define, scope, plan, execute and deliver exceptional business value on time and within budget

• Manage the entire cycle of new and existing accounts/projects and act as the single point of contact on account related queries, escalation and attending to new or additional client requirement

• Provide leadership and guidance to facilitate the work of cross-functional program teams by clarifying project objectives and defining tactics necessary to accomplish these objectives

• Facilitate discussions with the business leaders in the organization and customers to clearly define complete account requirements, i.e. business, product, marketing, support and delivery requirements

• Manage a complete account schedule, issues and risk list.

• Facilitate weekly account meetings to drive progress and resolve issues as well as prepare and distribute agendas, minutes, action items and status reports.

• Manage account expectations with internal and external stakeholders by monitoring progress against the plan, escalating problems and issues that impact cost, scope or schedule and notifying affected department.
  

Requirements

• Minimum 2 years of experience

• At least a diploma in Logistics, Supply Chain Management or other equivalent disciplines

• Excellent problem resolution skills including negotiation skills

• Commitment to customer service

• Good in Microsoft Office

• Flexibility to facilitate global engagement

• SAP transactional knowledge will be an added advantage

About us

Arvato Singapore Pte. Ltd. is an innovative and international leading service provider in the field of supply chain management and e-commerce. Partners come together with industry specialists in the fields of Telecommunication, Hightech & Entertainment, Automotive/Bank/Insurance, Healthcare, Consumer Products and Publisher. Using the latest digital technology, Arvato develops, operates and optimizes complex global supply chains and e-commerce platforms, as the strategic growth partner for its customers.

Apply now to join our team and be a part of our exciting journey!