AML/KYC Resolution Specialist (1-Year Contract)

1011 United Overseas Bank Ltd; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

1011 United Overseas Bank Ltd in Singapore is seeking an AML/KYC Associate to contact customers, resolve information gaps and ensure data accuracy in line with regulatory timelines.

You will review submitted information, handle the appeals hotline, and support administrative tasks while coordinating with internal teams to close cases on SLAs. Requirements: Bachelor Degree or Diploma with 1 year AML/KYC experience; open to outbound/inbound calls; 1-year contract.

Qualifications

• Bachelor Degree or Diploma with 1 year AML/KYC experience.
• Willing to handle outbound/inbound calls.
• 1-year contract

Responsibilities

• Contact customers to resolve potential AML and tax information gaps.
• Review and validate the accuracy and reasonableness of submitted information.
• Handle the appeals hotline and provide timely, accurate resolutions.
• Support administrative and documentation tasks in compliance with bank policies.
• Coordinate with internal teams to ensure smooth case completion.
• Monitor case progress to meet SLAs and regulatory timelines.
• Identify process gaps and suggest workflow improvements.

Skills

AML / KYC knowledge

Customer outreach

Regulatory compliance

Education

Bachelor's degree or Diploma

Job description

1011 United Overseas Bank Ltd in Singapore is seeking an AML/KYC Associate to contact customers, resolve information gaps and ensure data accuracy in line with regulatory timelines.

You will review submitted information, handle the appeals hotline, and support administrative tasks while coordinating with internal teams to close cases on SLAs. Requirements: Bachelor Degree or Diploma with 1 year AML/KYC experience; open to outbound/inbound calls; 1-year contract.