(AMK) Customer Success Executive [Full Time]

LCENTRAL (AMK) PTE. LTD.; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

LCentral, a Premier English Specialist in Singapore, seeks a full-time Customer Success Executive. The role involves supporting day-to-day operations, managing customer service, and ensuring a nurturing environment for students. Benefits include a progressive salary increment, insurance, and career advancement opportunities.

Benefits

Progressive salary increment

13th-month bonus

Incentives and rewards

Personal accident insurance

Hospitalisation insurance

Life insurance

Career advancement

Qualifications

• Customer-oriented and proficient in standard English.
• Bilingualism is an advantage.

Responsibilities

• Assist in day-to-day administration, scheduling, and payments.
• Manage student enrolments and record keeping.
• Maintain brand standards and ensure a positive learning environment.

Skills

Customer-oriented

Proficient in standard English

Bilingualism

Job description

LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as a full-time Customer Success Executive.

Customer Success Executives are key to supporting the daily operations of the business and managing customer service relationships. The primary responsibilities include:

Job responsibility:

• Assist in the day to day administration of the centre (roster, scheduling, payments, etc.)
• Assist in student enrolments (enquiries, assessments, registration, etc.)
• Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.)
• Record keeping
• Establishing excellent rapport with parents, children and teachers
• Responsible for maintaining brand standards (image and presentation, safety and hygiene)
• Ensuring a positive and nurturing learning environment

Requirements:

• Training will be provided
• Proficient in standard English (required)
• Customer-oriented (required)
• Bilingualism is an advantage
• 5-day work week
• 1 weekend and 1 weekday off
• Able to start work immediately
• Working location: Jubilee Square, 61 Ang Mo Kio Ave 8, #03-07, Singapore 569814

Benefits:

• Progressive salary increment
• 13th-month bonus
• Incentives and rewards
• Personal accident insurance
• Hospitalisation insurance
• Life insurance
• Career advancement, management trainee track included

Important: Please email your resume directly to [e-mail].

Only short-listed candidates will be contacted for an interview.