AM / M, Internal Comms

SPH Media; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

SPH Media is seeking an Assistant Manager / Manager, Internal Communications to drive employee engagement, strengthen brand pride, and foster an informed, connected workforce. You will report to the Internal Communications Lead and help design and execute strategic programs across channels, including the intranet, to keep staff informed and engaged.

You will develop compelling content, plan major internal events, support change communications, and collaborate with stakeholders to ensure

Qualifications

• Bachelor’s degree and at least five years in communications or marketing.
• Experience in internal communications is advantageous.
• Excellent command of English and strong written/verbal communication.

Responsibilities

• Strategic Internal Communications: develop and implement internal comms strategies aligning with org objectives.
• Event Management: plan and organise key internal events such as townhalls and leadership offsites.
• Content Creation: craft engaging internal content across formats and manage calendars.
• Crisis and Change Management: craft internal messages, FAQs, and announcements.
• Channel Management: grow the SPH Media intranet into an active internal community.
• Measurement & Continuous Improvement: track analytics and use insights to refine strategies.

Skills

Content creation

Project management

Communication skills

Writing and editing

Canva

Education

Bachelor’s degree in Communications/Marketing

Tools

Canva

Job description

The Assistant Manager / Manager, Internal Communications plays a key role in driving

employee engagement, reinforcing brand pride among employees and fostering a connected,

informed, and engaged employee base.

Reporting to the Internal Communications Lead, you will conceptualise, design and execute

strategic Internal Communications initiatives. You will be responsible for developing and

executing communication plans, creating engaging content and ensuring messaging consistency and alignment with the organisation’s corporate narratives. You will also work closely with other internal stakeholders to support change and crisis communications and building the intranet as an active internal community platform.

Key Responsibilities:

• Strategic Internal Communications: Develop and implement internal communication strategies that support organisational objectives, key announcements and corporate initiatives. Provide counsel to internal stakeholders to ensure effective employee engagement and use of Internal Communication channels.
• Event Management: Plan and organise key internal corporate events such as the quarterly townhalls and annual leadership offsite, including post event surveys.
• Content Creation: Create and distribute compelling internal content in various formats that connect employees to SPH Media’s mission and strategic priorities, including partnering other divisions to create such content. Manage content calendars and ensure timely delivery of communication materials.
• Crisis and Change Management: Support change and issues management by crafting internal key messages, announcements and FAQs.
• Channel Management: Manage and build the SPH Media intranet into an effective internal
• Measurement & Continuous Improvement: Track, analyse, and report analytics on internal communications’ initiatives and channels e.g., intranet usage, email open rates, employee feedback, etc. Utilise data-driven insights and sentiment feedback to continuously refine strategies and increase overall engagement.

Job Profile:

Required Qualifications

• Bachelor’s degree with preferably at least five years’ working experience in communications and/or marketing role, ideally in the media corporate industries, or public sector
• Experience in Internal Communications will be an advantage
• Excellent command of spoken and written English and communications skills (verbal/written), with the ability to tailor communication based on target audiences
• Strong project management skill, and a proven ability to multi-task, prioritise and meet deadlines in a fast-paced environment
• Results-oriented with data-driven thinking and able to engage internal stakeholders at all
• Strong attention to detail and commitment to quality
• Self-motivated, work well independently and in a team
• Proficiency in Canva and video creation software will be an advantage