AM / M, Internal Comms

SPH Media; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

SPH Media is seeking an Assistant Manager / Manager, Internal Communications to lead strategic internal communications, boost employee engagement, and reinforce brand pride across the organisation. You will develop communications plans, create engaging content, and work with stakeholders to support change and crisis communications, while building the intranet as a connected community platform.

The role reports to the Internal Communications Lead and requires collaboration across divisions to

Qualifications

• Bachelor's degree; preferably five years' experience in communications/marketing.
• Experience in Internal Communications is an advantage.

Responsibilities

• Develop and implement strategic Internal Communications initiatives aligned with corporate narratives.
• Plan and organise internal corporate events, including townhalls and leadership offsites.
• Create and distribute engaging internal content across formats; manage content calendars.

Skills

Project management

Data-driven thinking

English communication

Content planning

Education

Bachelor's degree

Tools

Canva

Video editing software

Job description

The Assistant Manager / Manager, Internal Communications plays a key role in driving

employee engagement, reinforcing brand pride among employees and fostering a connected,

informed, and engaged employee base.

Reporting to the Internal Communications Lead, you will conceptualise, design and execute

strategic Internal Communications initiatives. You will be responsible for developing and

executing communication plans, creating engaging content and ensuring messaging consistency and alignment with the organisation's corporate narratives. You will also work closely with other internal stakeholders to support change and crisis communications and building the intranet as an active internal community platform.

Key Responsibilities:

The scope of responsibilities includes but not limited to these outlined:

• Strategic Internal Communications: Develop and implement internal communication strategies that support organisational objectives, key announcements and corporate initiatives. Provide counsel to internal stakeholders to ensure effective employee engagement and use of Internal Communication channels.
• Event Management: Plan and organise key internal corporate events such as the quarterly townhalls and annual leadership offsite, including post event surveys.
• Content Creation: Create and distribute compelling internal content in various formats that connect employees to SPH Media's mission and strategic priorities, including partnering other divisions to create such content. Manage content calendars and ensure timely delivery of communication materials.
• Crisis and Change Management: Support change and issues management by crafting internal key messages, announcements and FAQs.
• Channel Management: Manage and build the SPH Media intranet into an effective internal communications channel.
• Measurement & Continuous Improvement: Track, analyse, and report analytics on internal communications' initiatives and channels e.g., intranet usage, email open rates, employee feedback, etc. Utilise data-driven insights and sentiment feedback to continuously refine strategies and increase overall engagement.

Job Profile:

Required Qualifications

• Bachelor's degree with preferably at least five years' working experience in communications and/or marketing role, ideally in the media corporate industries, or public sector
• Experience in Internal Communications will be an advantage

Required Competencies

• Excellent command of spoken and written English and communications skills (verbal/written), with the ability to tailor communication based on target audiences
• Strong project management skill, and a proven ability to multi-task, prioritise and meet deadlines in a fast-paced environment
• Results-oriented with data-driven thinking and able to engage internal stakeholders at all levels to deliver results
• Strong attention to detail and commitment to quality
• Self-motivated, work well independently and in a team
• Proficiency in Canva and video creation software will be an advantage