AIX Field Service Engineer

Applied Materials South East Asia; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Applied Materials Singapore is seeking an experienced AIX Field Service Engineer to support digital tools at customer sites, anticipate improvements, and drive change across sites. You will communicate complex ideas to senior stakeholders and mentor on troubleshooting while refining digital tool packages.

The role requires collaboration with global technology groups, delivery of innovative solutions, and a strong customer focus.

Job description

Who We Are

Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.

Who We Are

Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.

What We Offer

Location: Singapore,SGP

• You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.
• At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

Key Responsibilities

• Anticipates areas for improvement and provides feedback on innovation for digital tools across sites. Works with technology groups on areas of improvement Globally the AIX Field Service Engineer serves as the main point of contact for customer site digital tools.
• Internally and externally communicates complex ideas to senior levels anticipating potential objections and driving change.
• Leads problem solving of highly complex problems. Provides feedback on learning to digital tool system owners.
• Refines digital application packages and feeds back areas for improvement.
• Provides mentoring on specific troubleshooting examples with detailed understanding of signals and systems. Expert in communicating BKM modeling techniques.

Functional Knowledge

• Demonstrates depth and/or breadth of expertise in own specialized discipline or field. Expertise knowledge of Applied' s digital products and applications.
• Have good understanding / knowledge of Equipment and Fab Operations.

Business Expertise

• Interprets internal/external business challenges and recommends best practices to improve products, processes or services.

Leadership

• May lead functional teams or projects with moderate resource requirements, risk, and/or complexity.

Problem Solving

• Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions.
• Drives the use of Applied Problem Solving methodology.

Impact

• Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies.

Interpersonal Skills

• Communicates difficult concepts and negotiates with others to adopt a different point of view.

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 20% of the Time

Relocation Eligible:

No

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.