Airport Guest Service Officer

ALWAYSHIRED PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A customer service-focused company in Singapore is seeking a Customer Service Representative to enhance the passenger experience at Changi Airport. The role involves supporting travelers during check-in and ensuring a comfortable journey, particularly for passengers with special needs. The position offers a starting salary of $3,000 with added benefits like bonuses and an enjoyable working environment. Join a financially stable and growing team committed to excellent service.

Benefits

Basic Salary + Allowance + OT, Gross UP $3,000

Variable Bonus (Up to 3 Months)

Joining Bonus $5,000

Company Transport (for shifts beyond midnight)

Working In Air-con Environment

Qualifications

• Passionate and service-oriented individual.
• Ability to provide a warm, positive experience for passengers.
• Experience in a customer service role preferred.

Responsibilities

• Oversee check-in operations and greet passengers with professionalism.
• Ensure a smooth and efficient departure experience for all travelers.
• Offer dedicated support to passengers with special needs.

Skills

Customer service orientation

Communication skills

Problem-solving skills

Job description

With ongoing development and a strong commitment to enhancing its customer service capabilities, our client is making significant investments to drive the next phase of business growth.

We’re inviting passionate and service-oriented individuals to join the team as Customer Service Representative — take the next step in your career and grow with a company that values your contribution!

Benefits:

• Basic Salary + Allowance + OT, Gross UP $3,000
• Financially Stable & Steady Growing Company
• AWS
• Variable Bonus (Up to 3 Months)
• Joining Bonus $5000
• Company Transport (for shifts beyond midnight)
• Working In Air-con Environment

Summary:

• 6 days per week with rotating shift
• Location: Changi

The Role:

• Provide a warm, positive, and memorable experience for every passenger throughout their journey.
• Oversee check-in operations and greet passengers with professionalism and care.
• Ensure a smooth, timely, and efficient departure experience for all travelers.
• Offer dedicated support to passengers with special needs, ensuring their comfort and convenience.
• Deliver exceptional customer service within premium lounges at Changi Airport, maintaining high standards of hospitality.

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

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Chong Wei Lian (William)
Registration Number: R23115965
AlwaysHired Pte Ltd
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