Airport Experience Ambassador - Gross Up to $2300 | Company Transport

PERSOL; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading name in the aviation industry is seeking customer service professionals to assist passengers at Changi Airport. Responsibilities include helping with inquiries, sharing flight information, and supporting daily operations. Candidates should have a GCE 'O' Level and at least one year of customer service experience. The role requires confidence in interacting with diverse backgrounds and the ability to work in rotating shifts. Attractive remuneration package offered.

Qualifications

• GCE 'O' Level & at least 1 year of customer service experience.
• Confident and comfortable interacting with passengers from diverse backgrounds.
• Able to work rotating shifts.

Responsibilities

• Assist passengers & visitors with queries and directions.
• Share flight info & recommend airport dining/retail options.
• Respond via calls, emails, chatbot & social media.
• Handle on-site incidents & medical emergencies.
• Support daily operations and take on ad-hoc duties.

Skills

Customer service experience

Communication skills

Ability to work shifts

Education

GCE 'O' Level

Job description

Location: Changi Airport
Remuneration Package: Up to gross $2300(Inclusive of allowances)

Join a leading name in the aviation industry and help create smooth, memorable experiences for passengers from all over the world

What You’ll Be Doing:

• Assist passengers & visitors with queries and directions

• Share flight info & recommend airport dining/retail options

• Respond via calls, emails, chatbot & social media

• Handle on-site incidents & medical emergencies

• Support daily operations and take on ad-hoc duties

Requirements:

• GCE “O” Level & at least 1 year of customer service experience

• Confident and comfortable interacting with passengers from diverse backgrounds

• Able to work rotating shifts

Thank you for your interest but only shortlisted applicants will be notified.

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EA License No: 90C3494
EA Personnel No: R21102746
EA Personnel Name: Tay Hui Huang