Airline Customer Service Agent/Officer

AlwaysHired Pte. Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company at Changi Airport is seeking customer service professionals to deliver exceptional service to passengers. The role involves managing check-ins, assisting travelers, and ensuring a seamless process for all, while accommodating those with special needs. The position offers a competitive salary, bonuses, and benefits.

Benefits

Joining Bonus $5000

AWS + Variable Bonus (Up to 4 months)

Transport provided for shifts beyond midnight

Qualifications

• Experience in customer service roles, ideally within airport or hospitality settings.
• Ability to assist passengers with special needs.

Responsibilities

• Deliver a positive experience for every passenger.
• Manage check-in procedures efficiently.
• Provide dedicated assistance for passengers with special needs.

Skills

Customer Service

Interpersonal Communication

Problem Solving

Job description

Benefits:

• Basic salary up $2600

• Gross Salary up $3000 with shift allowance and OT

• Joining Bonus $5000

• AWS + Variable Bonus (Up to 4 months)

• 6 days per week with rotating shift

• Location: Changi

• Transport provided for shifts beyond midnight

Job Responsibilities:

• Delivering a positive and memorable experience for every passenger.

• Managing check-in procedures and welcoming passengers as they arrive.

• Ensure the departure process is seamless and efficient for all travelers.

• Support passengers with special needs, offering dedicated assistance as required.

• Delivering customer service in premium lounges at Changi Airport.

Please submit your updated resume in MS Word format by clicking theQUICK APPLYbutton.

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OngShao Yong (Calvin)

Registration Number:R23117407

AlwaysHired Pte Ltd

EA Licence No: 24C2293