Airfreight Logistics Executives- Mid Shift - Multiple Openings

MNX Global Logistics (Singapore) Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company in Singapore is seeking individuals to manage customer orders and documentation in the freight forwarding sector. Responsibilities include responding to inquiries, processing shipments, and providing logistical support. The ideal candidate should possess relevant qualifications, experience in air forwarding, and proficiency in English. Training will be provided for successful candidates.

Qualifications

• Experience in handling air forwarding operations is a plus.
• Knowledge in Import/Export documentation is important.
• Basic proficiency with MS Office applications is required.

Responsibilities

• Process customer orders and shipments effectively.
• Respond to customer inquiries in a timely manner.
• Coordinate shipments and handle operational requirements.

Skills

Knowledge in Freight Forwarding operations

Customer Service/Account Management

Fluency in spoken English

Education

'O' level, professional certificate/NiTEC/Diploma or Advanced/Higher/graduate Diploma

Tools

Cargowise

Microsoft Office 365 Suite

Job description

Overview

Every day, our team around the world comes together to deliver supplies that extend lives, expedite recovery efforts, and enrich experiences. We start by understanding what we’re shipping—how it’s unique—and why a one-size-fits-all solution won’t work. Then, MNX combines the right people, partnerships and technology to ensure the on-time delivery of high-value shipments worldwide. Whether your priority is safety and security, temperature monitoring, customs clearance, cost certainty, or all the above; we create a logistics plan that helps you accomplish your goals.

• Rotating Shift - Monday to Friday Working Hours - 1200 to 2145hrs (Rest on Saturday & Sunday)

• Rotating Shift - Tuesday to Saturday (Rest on Sunday & Monday)
  Tuesday to Friday - 1200 to 1200hrs
  Saturday - 0800 to 2000hrs

• Process customer orders and routings

• Respond to customer’s shipment inquiries (tracking, routings, quotations, booking confirmation etc) in a timely manner

• Process import and export shipment documentation - Singapore and APAC activity

• Order processing in MNX's TMS (Transportation Management System) and C1 (Cargowise)

• Coordinating shipments and handling operational requirements

• Processing of Singapore airfreight Import / export documentations (Full-cycle) In-depth training will be provided.

• General administrative duties including data entry, filing etc

• Participate in other company projects and duties as assigned

• Salary commensurate with qualifications and experience. Training will be provided.

• Knowledge in Freight Forwarding operations or in a similar role with Import/Export experience a plus

• Experience in handling air forwarding operations. Experience and focus on critical logistics and cold chain, biopharma, medical devices and clinical trials logistics a plus.

• Customer Service/Account Management experience will have added advantage

• Proficient in both written and spoken English-Fluency in a second language is a plus

• Possess at least ‘O’ level, professional certificate/NiTEC/Diploma or Advanced/Higher/graduate Diploma in any field

• Proficient with MS office applications

• Previous experience with Cargowise or ParcelLogic-TMS is a plus .

• Basic proficiency with Microsoft Office 365 Suite products