Airfreight Customer Service Executive

Hatch Asia; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An innovative firm is seeking a dedicated logistics professional to ensure compliance with export documentation and provide exceptional customer service. In this role, you will be responsible for checking export document compliance, applying for the correct export permits, and maintaining direct contact with customers. Your attention to detail and ability to respond promptly will ensure a seamless experience for clients. Join a mission-driven organization that values meaningful work and offers a collaborative environment where your contributions can shape the future of logistics.

Qualifications

• Mindestens 2 Jahre Erfahrung in der Logistikbranche.
• Grundkenntnisse in Computeranwendungen wie Excel und Word.

Responsibilities

• Überprüfen der Exportdokumenten Compliance bei der Bearbeitung von Exportaufträgen.
• Direkter Kontakt mit Kunden und Bereitstellung freundlichen Services.

Skills

Kundenservice

Exportdokumenten Compliance

Kommunikationsfähigkeiten

Tools

Microsoft Excel

Microsoft Word

Job description

"Unifying Purpose, Shaping Careers" - We believe in a world where organizational strategies are brought to life; when everyone finds value in their work by aligning organizational purpose with people, where we inspire a meaningful and impactful future.

The Challenges

• Check on the Export Documents Compliance when processing the export work order
• Apply the correct export permit and other export custom processed on timely manner
• Direct Contact with Customers with outstanding friendly and reliable service offered
• Ensuring to provide the flight details to customer within the stipulated time (1 hour) upon receiving the booking
• Answer all calls promptly

What It Takes

• Min 2 years of relevant experience in the logistics industry
• Basic knowledge of computer (e.g. Excel, Word, etc.)

Interested candidates, please click the "Apply Now" button.
All information will be kept in the strictest confidentiality.
Priority responses will be given to candidates who are shortlisted.