Air Freight Operations Executive

Key Tasks:

• Efficient and smooth handling of import/export shipments - preparation of HBL/HAWB, Mbl/MAWB draft, manifest, billing, input costs, track & trace events, and pre-alert to overseas stations.

• Timely preparation of all related shipping supporting documentations with accuracy and efficiency export such as: Invoices, Packing list, B/L, AWB, C/O, L/C and other relevant shipping documents.

• Coordinating import/export shipment with local & oversea customers, shipping agent, sub-contractor, port agents and truckers for on all import and export related transportation arrangement matters.

• Monitor daily export shipment/delivery requirements.

• Maintaining latest customer contact to ensure quality service provided to customer.

• Adhering continuous improvement procedure through best practice to increase competency level of sea freight related process to achieve performance, quality, compliance and service level growth.

• Handling local & oversea Customer Enquiries

• Closing of P/L Statements within deadline.

• Responsible for warehouse releasing / receiving and labeling.

• Adhere to in-house customers’ requirements.

• Assure proper information flow with sales on changes and/or problems with external customers, with specific focus on air freight concerns.

• Ensure prompt and accurate declaration / information to carrier or co-loader.

• Any other ad hoc additional functions mandated by Management.

Requirements:

• Minimum 2 years of freight forwarding experience

• Both Import and Export Air Freight experience will be an advantage

• Ability to work in a fast-paced and deadline-driven environment

• Knowledge of Air Import/Export regulations and documents

• Ability to multi-task, prioritize, and manage time effectively

• Exceptional customer service and follow up skills

• Working hours: 12pm to 9pm (Mon-Fri), 12pm to 4pm (Sat)