AI Support Engineer: Debug & DevOps for AI Tools

Windsurf Inc.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

Windsurf Inc. in Singapore is seeking an AI Support Engineer to resolve complex technical issues using their AI products Devin and Windsurf. The role involves debugging across various environments, providing customer support, and maintaining strong communication.

Ideal candidates will have at least 4 years of technical experience, a Bachelor’s degree in a related field, and solid knowledge of tools like Linux and Docker. The position offers a chance to work at the forefront of AI-assisted software development.

Qualifications

• 4+ years of experience in a technical role such as software engineering or technical support engineering.
• Working knowledge of Linux, Docker, and CI/CD pipelines.
• Experience analyzing logs and debugging technical issues.

Responsibilities

• Investigate, reproduce, and diagnose complex customer issues.
• Perform root-cause analysis of technical issues.
• Educate customers on best practices and product capabilities.

Skills

Debugging instincts

Systems knowledge

Communication skills

Urgency in operations

Passion for AI and developer tools

Education

Bachelor's degree in Computer Science or related field

Tools

Linux

Docker

Git

AWS/GCP/Azure

Job description

Windsurf Inc. in Singapore is seeking an AI Support Engineer to resolve complex technical issues using their AI products Devin and Windsurf. The role involves debugging across various environments, providing customer support, and maintaining strong communication.

Ideal candidates will have at least 4 years of technical experience, a Bachelor’s degree in a related field, and solid knowledge of tools like Linux and Docker. The position offers a chance to work at the forefront of AI-assisted software development.