Mission
Design and ship AI-powered workflows, copilots, and internal tools that drive business growth and elevate Grain’s customer experience - through tight collaboration, disciplined execution, and rapid iteration.
Outcomes
- Deliver 5+ “quick wins” in your first 90 days that save 20+ hours/week across non-tech teams.
- Launch at least one production-grade agent/workflow with clear ROI and basic observability (usage, latency, cost).
- Publish a lightweight playbook (prompt/eval templates, RAG/agent boilerplate, Slack bot kit) others can reuse.
- Document what you ship and train teammates so solutions stick.
Requirements
- Solid grasp of modern AI: LLMs, embeddings, RAG, agents, prompt design, evals/guardrails.
- Comfortable with code: JavaScript/TypeScript or Python (both ideal).
- APIs & automation: REST/GraphQL, webhooks, OAuth, queues/cron; glue things together (POS/ERP/CRM, Sheets, Slack).
- Data basics: SQL, Postgres, JSON; pragmatic ETL hygiene; debug messy real-world data.
- Engineering hygiene: testing mindset, profiling/optimisation instincts, concise docs.
- Owner mindset: bias to ship, learn, iterate; low-ego collaboration; clear writing.
Nice to have
- Rails/Node backends; Cloudflare Workers/GCP; Docker/K8s familiarity.
- Observability (logs/tracing), cost tracking for AI calls, feature flags.
- Frontend for internal tools (React/Tailwind).
- Security & privacy awareness (secrets, PII minimisation).
Responsibilities
- Partner with ops, culinary, finance, sales, product/engineering to uncover high-leverage problems and translate them into AI-assisted workflows.
- Prototype fast (days, not weeks): ship v0, measure, iterate to v1–v3.
- Build/evolve LLM pipelines (retrieval, tool-use/agents, evals, guardrails, monitoring).
- Integrate systems end-to-end (APIs, webhooks, queues) to remove manual steps.
- Turn proven hacks into reliable services: tests, observability, cost controls, basic security checks.
- Share patterns: write docs, run demos, raise the org’s AI literacy.
What’s in it for you
- Work with a fast growing, at the same time, lean and mean team, to make real world impact.
- Have a lot of ownership and drive your own results and progression.
- Smart people who sweat the details and push for the highest standards.
- Training and in-house opportunities to help you grow.
- Other benefits include a competitive compensation package and birthday leave.
You should include these in your application:
- CV or LinkedIn profile
- Tell us about a time you had to work on a highly challenging task. How did you overcome it?
- What motivates you?
- What's your favourite food and where do you get it? Why?
- A good way to start is to read about what it is like working at Grain: https://careers.grain.com.sg/