AI Solution Architect - Singapore

MISTRAL AI PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading AI technology company in Singapore is seeking a dedicated professional with at least 5 years of experience for a critical role focusing on pre-sales, product implementation, and customer success. Candidates should have a relevant degree and strong communication skills. The role offers a competitive salary, equity, and additional perks like health insurance and allowances for gym membership and meals.

Benefits

Competitive cash salary and equity

Health insurance

Gym membership allowance of $90

Monthly meal allowance of $200

Transportation reimbursement of $120/month

Qualifications

• Minimum 5 years of experience in a similar capacity.
• Passion for AI and staying updated with advancements.
• Proficient in understanding and developing code.
• Familiarity with front-end interfaces and integration processes.

Responsibilities

• Conduct pre-sales calls to understand clients' needs.
• Support customers in deploying the text completion API.
• Ensure customers are maximizing the product's potential.
• Provide post-deployment support promptly.
• Offer recommendations for product optimisations.

Skills

Experience in pre-sales and sales

Product implementation in AI

Project management

Strong communication skills

Collaboration in team environments

Education

Degree in Computer Science, Data Science, or Engineering

Job description

What you will do

Pre-Sales & Sales Activities

• Conduct pre-sales calls to understand potential clients' needs, challenges, and aspirations.
• Lead qualification calls to pinpoint prospects who would gain the most from our solutions.
• Collaborate with the sales team to advance the sale pipeline, providing technical expertise and insights where necessary.

Product Implementation & Integration

• Guide and support customers in deploying our text completion API into their infrastructure.
• Work closely with customers to fine-tune models according to their specific requirements.
• Assist clients in integrating our APIs into their front-end interfaces, ensuring a smooth user experience.
• Regularly liaise with the product and technical teams to relay feedback and suggest improvements.
• Design and develop product features that would meet the need of many customers.

Customer Success & Support

• Continually ensure that the customer is maximizing the product's potential.
• Provide post-deployment support, addressing any issues or challenges that arise promptly.
• Conduct periodic reviews with customers to ascertain their satisfaction and gather feedback.
• Offer recommendations for product optimisations or new features based on customer feedback.
• Develop these features if needed.

About you

• Minimum 5 years of experience in similar capacity.
• You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.).
• Passion for AI, with a constant drive to stay updated and ahead of the curve.
• Proven experience in product implementation in AI or machine learning products.
• Strong communication skills with an ability to explain complex technical concepts in simple terms.
• Demonstrated ability to manage projects and lead them to successful completion.
• Proficient in understanding and developing code.
• Familiarity with front-end interfaces and integration processes.
• Ability to work collaboratively in a team environment.

We are looking for adaptable team players who excel in a fast-paced environment and are ready to frequently support pre-sales as well as deployment tasks, contributing to our shared goals and success.

Interview Process

• Talent Acquisition screening call
• 30min Hiring Manager Interview
• 45min Business Acumen Interview
• 60min Technical Deep Dive on LLMs
• Panel (Home Prep & Restitution)
• 30min Value Talk
• Reference check

Benefits

💰 Competitive cash salary and equity

🚑 Health Insurance

🥎 Sport : $90 for gym membership allowance

🥕 Food : $200 monthly allowance for meals (solution might evolve as we grow bigger)

🚴 Transportation : $120/month for public transport or Parking charges reimbursed