AI Programme Delivery Manager

SINGAPORE TELECOMMUNICATIONS LIMITED; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading telecommunications provider in Singapore is seeking a Programme Delivery Manager to support AI and digital transformation initiatives. The successful candidate will deliver projects on time, translate business requirements into user stories, and champion agile practices within the team, contributing to successful change management and adoption efforts.

Qualifications

• 3–8 years in digital transformation or product delivery.
• Experience in Agile delivery and Scrum facilitation.
• Good to have exposure to AI and data science tools.

Responsibilities

• Deliver AI and digital projects on time and within scope.
• Translate business requirements into user stories.
• Champion agile practices within the team.

Skills

Digital transformation experience

Agile delivery

User story writing

Process automation

Collaboration

Job description

The Programme Delivery Manager will support the design and delivery of AI and digital transformation

initiatives.

This role will work closely with business stakeholders, developers, and cross-functional teams to ensure successful execution of user stories, backlog refinement, agile ceremonies, and solution implementation.

The role also assists in change management and adoption efforts to maximize value realization.

1. Deliver AI and Digital Transformation Initiatives

• Deliver AI and digital projects on time and within scope.
• Coordinate and participate in agile ceremonies including daily stand-ups, sprint planning, retrospectives, and showcases.
• Refine and manage backlogs in collaboration with users, developers, and testers.
• Track delivery progress and escalate risks or blockers in a timely manner.

2. Act as Product Owner for Workstreams

• Translate business requirements into well-structured user stories with clear acceptance criteria.
• Prioritize user stories based on value, complexity, and user feedback.
• Participate in user acceptance testing (UAT) and ensure sign-off from relevant stakeholders.

3. Facilitate Agile Ways of Working

• Champion agile practices within the team and across functions.
• Monitor team velocity, burndown charts, and sprint outcomes to identify continuous improvement areas.
• Guide team members on agile principles and ensure discipline in agile delivery.

4. Support Change Management and Adoption

• Collaborate with stakeholders to prepare SOPs, training guides, and user communications.
• Gather feedback post-implementation and support continuous improvement loops.

5. Conduct Solution Documentation and Reporting

• Maintain detailed documentation of requirements, solutions, and test outcomes.
• Prepare progress updates and highlight issues for review with the Associate Director and broader leadership team.

6. Contribute to Team Collaboration and Development

• Participate actively in team discussions and knowledge-sharing activities.
• Contribute to a positive, solution-oriented team culture.

Skills for Success:

• 3–8 years in digital transformation or product delivery
• Good to have experience in AI, analytics, or process automation
• Good to have exposure to machine learning, RPA, or data science tools
• Experience in Agile delivery, Scrum facilitation and User story writing