AI Enablement Manager

WIZ.AI; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

WIZ.AI is seeking an AI Enablement Manager to partner with enterprise customers. You will translate real-world problems into AI-powered use cases, deploy Talkbot solutions using the WIZ.AI platform, and continuously improve outcomes with data-driven AI tools.

This is a field-facing role, close to customers, product, and data, with accountability for realizing value. You will collaborate with cross‑functional teams to optimize workflows, measure performance, and uncover new AI opportunities for

Qualifications

• Curious about AI, enterprise software, automation, or digital transformation.
• Clear communicator with customers and internal teams.
• Ownership: care about outcomes, not just tasks.

Responsibilities

• Understand real business problems with customers and design AI use cases.
• Design and deploy AI Talkbot solutions using the WIZ.AI platform.
• Apply AI tools to accelerate analysis, demos, and optimization ideas.
• Monitor post-go-live performance and drive value for adop­tion, experience, and efficiency.
• Collaborate with Product, Engineering, and Sales to unblock issues.
• Identify new AI opportunities for optimization, renewal, or expansion.

Skills

Clear communication

Ownership

Self-driven

Fast learner

Tools

Excel

SQL

Python

Job description

The AI Enablement Manager helps enterprise customers turn AI from a product capability into real business outcomes. You will work with customers and internal teams to understand problems, design AI-powered solutions, deploy them in real business environments, measure performance, and continuously improve results with data and AI tools.

This is not a traditional customer success role, and it is not a narrow delivery role. You will operate more like an AI field deployment owner: close to customers, close to product, close to data, and accountable for making AI actually work in the field.

WHAT YOU WILL DO

• Understand real business problems. Work directly with customers to clarify workflows, pain points, success metrics, and operational challenges, then turn ambiguous needs into structured AI use cases and action plans.


• Design and deploy AI solutions. Use the WIZ.AI platform to design, configure, test, and launch AI Talkbot solutions, including flows, prompts, rules, logic, escalation paths, test cases, and performance checks.


• Use AI tools to move faster and better. Apply AI tools to accelerate requirement analysis, demo preparation, conversation drafting, call data analysis, feedback summarization, issue diagnosis, and optimization ideas.


• Own the loop from launch to value. Monitor performance after go-live, identify issues, collect feedback, and improve the solution until customers see measurable value in adoption, experience, efficiency, or business outcomes.


• Work across teams to solve problems. Collaborate with Product, Engineering, Operations, Sales, Support, and Customer Success teams to unblock issues and improve outcomes.


• Discover the next AI opportunity. As you learn the customer business, proactively identify where AI can create more value through optimization, new use cases, renewal, or expansion.

YOU may be a strong fit if you have:

• Curious about AI, enterprise software, automation, or digital transformation


• Clear communicator with customers and internal teams


• Ownership: care about outcomes, not just tasks


• Self-driven when the path is unclear


• Fast learner, adaptable, and comfortable with ambiguity

Nice to have, but not required:

• Projects or internships in consulting, SaaS, customer success, project management, business analysis, software testing, or AI-related work


• Use of AI tools for research, analysis, coding, workflow automation, or project work


• Basics of LLMs, NLP, prompt engineering, conversation design, UX, flowcharts, or system logic


• Excel, SQL, Python, or basic data analysis

WHAT YOU WILL GAIN

• Build AI-native problem-solving habits: use AI tools to improve speed, quality, analysis, and execution.


• Develop customer-facing capability: communicate with enterprise stakeholders and turn business problems into practical solutions.


• Grow into broader paths: AI solution consulting, field deployment, customer success leadership, product operations, business operations, or AI transformation.

WHY JOIN US

Many graduate roles give you a small task in a large process. This role gives you the full loop: diagnose problems, build AI-powered solutions, launch them, measure impact, and keep improving until customers see value.

If you want to grow fast, work close to real business, and become an AI-native problem solver, this is a role where you can start building that capability from day one.

Only selected candidates that will be contacted.