AI Application Analyst

PENTA-OCEAN CONSTRUCTION COMPANY LIMITED; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading construction firm in Singapore seeks an AI Application Analyst to provide technical support and troubleshoot various business applications. The ideal candidate will have at least 5 years of IT experience, with strong proficiency in generative AI technologies and application support. Responsibilities include analyzing application issues, collaborating with stakeholders, and educating on AI usage. This role offers a dynamic environment to foster innovation and application optimization.

Qualifications

• 5+ years of IT experience, with 3+ years as an AI application analyst.
• Strong understanding of application support and lifecycle management.
• Knowledge of LLMs and prompt engineering.

Responsibilities

• Provide technical support for business applications.
• Analyze and resolve application issues.
• Collaborate with stakeholders for requirement gathering.

Skills

Application troubleshooting

Generative AI technologies

Strong communication skills

Problem-solving

Analytical skills

Collaboration

Education

Bachelor’s degree in computer science or related field

Tools

Google AI Suite

Azure

Python

C#

Job description

Responsibilities

• Provide technical support and troubleshooting for various business applications.
• Analyze and resolve application issues, working closely with users and development teams.
• Perform system configuration, testing, and deployment of application enhancements and updates.
• Collaborate with stakeholders to gather requirements and translate them into technical specifications.
• Maintain accurate documentation of application configurations, processes, and support procedures.
• Identify opportunities for application optimization and process improvements, especially through generative AI.
• Conduct user training and create training materials to ensure effective application usage.
• Educate and advocate the responsible and ethical use of generative AI within the organization.
• Provide technical expertise to troubleshoot self-developed LLM applications
• Provide technical expertise to evaluate proposals of custom LLM applications by vendors
• Assist in building a GenAI Playbook for internal use
• Assist in defining LLM application use cases to address problem statements by working with various departments to identify repetitive, high-impact tasks where GenAI can be applied
• Collaborate with various departments to integrate AI tools into existing IT systems
• Lead pilots and proof-of-concepts to demonstrate AI’s impact.

Requirements

• Bachelor’s degree in computer science, Information Technology, or a related field.
• At least 5 years of IT working experience and minimum 3 years working experience as an AI application analyst or in a similar role.
• Strong understanding of application support and lifecycle management.
• Proficiency in troubleshooting and problem-solving complex application issues.
• Strong understanding of cloud-based applications and SaaS models.
• Demonstrated experience and a strong interest in generative AI technologies, including an understanding of their capabilities and limitations.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with technical and non-technical stakeholders.
• Ability to manage multiple priorities and work independently or as part of a team.
• Strong analytical and organizational skills.
• Strong understanding of LLMs, prompt engineering and GenAI frameworks for LLM application deployment
• Familiarity with RAG or similar agent frameworks
• Experience with APIs (e.g. Google AI Suite, Azure, Autodesk Construction Cloud, Autodesk Platform Services, Whatsapp, etc.)
• Some coding experience is preferred (Python, C#)