Agent Partnership Specialist

Flywire; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Flywire seeks motivated individuals to join as FlyMates in a dynamic role focused on account management within the education and FX sectors. As part of our global team, you will engage with clients, enhance relationships, and contribute to the company's growth while enjoying a competitive compensation package and numerous perks aimed at employee wellbeing.

Benefits

Competitive compensation, including Restricted Stock Units

Employee Stock Purchase Plan (ESPP)

Work with a brilliant, global team

Wellbeing programs (Mental health, wellness, fitness classes)

Competitive time off including volunteer days

Management training programs

Qualifications

• 1-3 years of experience in education or FX industry.
• Persistent and proactive.
• Willingness to travel (preferred but not essential).

Responsibilities

• Call & connect with leads for sales conversions.
• Execute strategic account plans for maximizing client growth.
• Organize materials for marketing plans and training sessions.

Skills

Customer service

Relationship building

Communication

Attention to detail

Independence

Teamwork

Education

Graduate or above

Tools

Word

Excel

PowerPoint

Job description

Are you ready to trade your job for a journey? Become a FlyMate! What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

With over 1,300+ global FlyMates, representing more than 40 nationalities, and in 12 offices worldwide, we're looking for FlyMates to join the next stage of our journey as we continue to grow.

Job Description

1. Call & connect with the leads provided by clients for sales conversions
2. Assist the Agent Partnership Specialist Lead to create strategic plans for clients to maximise utilisation and growth
3. Execute the strategic account plans for each client to maximise utilisation, growth, and revenue
4. Initiate dialogue and build relationships with crucial points of contact
5. Manage new client end-to-end for support
6. Present products and services to customers in an informative, educational, timely, and consultative manner
7. Support and uncover cross-sell opportunities with existing clients
8. Organise materials and plan territory maps for marketing plans, training sessions, and agent promotions
9. Perform any other tasks as set by the Agent Partnership Specialist Lead

Qualifications

• Graduate or above
• 1-3 years of experience in education or FX industry
• Persistent and proactive
• Good customer service and relationship building skills
• Excellent written and verbal communication skills
• Meticulous attention to detail
• Willingness to travel (preferred but not essential)
• Skilled in office systems including Word, Excel, PowerPoint, etc.
• Ability to work independently and as part of a team

Additional Information

What We Offer:

• Competitive compensation, including Restricted Stock Units
• Employee Stock Purchase Plan (ESPP)
• Global Induction Program (Meet our Execs & Global Teams)
• Work with a brilliant, global team
• Wellbeing programs (Mental health, wellness, fitness classes)
• Opportunities to make an impact and develop your career
• Competitive time off including volunteer days and digital disconnect days
• Management training programs

Apply today! Throughout our process, you'll meet with various team members, including the hiring manager, peers, and leadership. Our Talent Acquisition Partner will guide you through the steps and answer any questions.

Flywire is an equal opportunity employer. We value diversity, gender equality, and inclusion, with over 40 nationalities across 12 offices. Our FlyMates are our greatest asset, and we look forward to welcoming new members to our unique culture.