Aftersales Service Engineer (Hardware)

Borr Drilling; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A leading company in the drilling industry is seeking an After-Sales Service Engineer specializing in hardware. The role encompasses troubleshooting, repair, and maintenance of equipment, along with providing technical support and training. Ideal candidates will hold a relevant engineering degree and possess substantial hands-on experience to enhance operational efficiency and customer satisfaction.

Qualifications

• Minimum 3 years of equipment repair experience.
• Familiar with device structures and working principles.
• Strong hands-on ability with tools.

Responsibilities

• Diagnose and resolve equipment failures at sites.
• Perform inspections and preventive maintenance.
• Provide technical consultation for clients.

Skills

Troubleshooting

Repair

Maintenance

Technical Support

Communication

Collaboration

Adaptability

Education

Bachelor in Electronic Engineering

Bachelor in Mechanical Engineering

Bachelor in Automation or related fields

Tools

Common repair tools and instruments

Job description

After-Sales Service Engineer (Hardware)

Responsibilities:

• Troubleshooting & Repair -Diagnose, analyze, and resolve equipment failures at company facilities or customer sites.
• Routine Maintenance -Perform daily inspections, servicing, and preventive maintenance to ensure optimal equipment operation.
• Technical Support -Provide professional technical consultation and solutions to assist customers with equipment-related issues.
• Documentation -Maintain detailed records of repair processes, root causes, and corrective actions to build a comprehensive maintenance database.
• Spare Parts Management -Monitor and manage spare parts inventory to ensure availability for timely repairs.
• Training & Guidance -Conduct equipment operation and maintenance training for new employees or customers.
• Continuous Improvement -Participate in optimizing repair processes to enhance efficiency and service quality.
  

Qualifications:

• Education: Bachelor in Electronic Engineering, Mechanical Engineering, Automation, or related fields.
• Experience: Minimum 3 year of equipment repair experience; familiarity with common device structures and working principles. Expertise in logistics equipment maintenance is a plus.
• Technical Skills:

• Strong hands-on ability proficient in using common repair tools and instruments.

• Basic knowledge of electrical circuits and mechanical principles.

• Communication & Collaboration: Excellent communication and customer service skills to effectively resolve issues with clients.
• Responsibility: Highly accountable, able to remain composed under pressure, and complete repairs promptly.
• Continuous Learning: Willingness to learn new technologies and adapt to evolving maintenance demands.