Aftersales Manager – 8,000 / Central West (ID: 673091)

Responsibilities:

• Oversee all aspects of aftersales operations, ensuring profitability and high levels of customer satisfaction.

• Inspire and lead the team to achieve business goals, fostering a culture of continuous improvement, operational excellence, and efficiency.

• Ensure compliance with all aftersales processes, standards, and audits in accordance with manufacturer requirements.

• Build and maintain a strong working relationship with the manufacturer.

• Cultivate and sustain positive relationships with customers.

• Perform additional duties as assigned by your supervisor.

Requirements:

• At least 5 years of managerial experience in the automotive industry.

• Genuine passion for customer service, with a background in service-focused environments.

• Strong communication skills and a customer-first mindset.

• Proven ability to lead and manage teams effectively, with excellent interpersonal skills.

• Process-oriented, self-driven, and focused on achieving results.