Aftersales Manager – 8,000 / Central West (ID: 673091)
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Randstad (Schweiz) AG
Singapore
SGD 60,000 - 80,000
Be among the first applicants.
Yesterday
Job description
Onsite
Responsibilities:
Oversee all aspects of aftersales operations, ensuring profitability and high levels of customer satisfaction.
Inspire and lead the team to achieve business goals, fostering a culture of continuous improvement, operational excellence, and efficiency.
Ensure compliance with all aftersales processes, standards, and audits in accordance with manufacturer requirements.
Build and maintain a strong working relationship with the manufacturer.
Cultivate and sustain positive relationships with customers.
Perform additional duties as assigned by your supervisor.
Requirements:
At least 5 years of managerial experience in the automotive industry
Genuine passion for customer service, with a background in service-focused environments
Strong communication skills and a customer-first mindset
Proven ability to lead and manage teams effectively, with excellent interpersonal skills
Process-oriented, self-driven, and focused on achieving results
Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.