Admissions & Records Systems Coordinator

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 28,000 - 45,000; Full time

Job summary

RECRUIT EXPRESS PTE LTD is seeking an administrative professional to manage admissions and student records processes in a busy education-related environment. You will handle graduate applications, maintain databases and prepare official letters for offers and rejections.

The role requires handling inquiries, coordinating with multiple departments and ensuring audit-ready documentation. A diploma or degree with admin experience, preferably in education, is essential for success.

Qualifications

• Min Diploma/Degree with admin experience preferably in education sector.
• Experience in admissions or student records is preferred.
• Strong data entry and record-keeping skills.
• Excellent organizational and time-management abilities.

Responsibilities

• Process graduate admission applications accurately and within established timelines.
• Review supporting documents to ensure applications are complete and meet requirements.
• Maintain accurate and up-to-date applicant information in the admissions database.
• Prepare, review and issue offer and rejection letters, ensuring consistency and accuracy.
• Respond to applicants' enquiries and provide clear information on application status, deadlines and documentation requirements.
• Coordinate with relevant departments to facilitate a smooth admissions process.
• Ensure all admissions documentation is properly filed and maintained for audit purposes.
• Liaise with IT teams to report, track and validate the resolution of admissions system issues and enhancements.
• Process student requests throughout the candidature lifecycle, including leave applications, withdrawals, changes of study mode or programme, extensions of candidature, fee waivers and other related requests.
• Communicate with students regarding request status, deadlines and required documentation.
• Respond to enquiries and provide accurate information on student record processes and requirements.
• Coordinate with relevant departments to ensure timely and smooth processing of student requests.
• Maintain complete and accurate student records and documentation for audit purposes.
• Prepare and conduct accuracy checks on enrolment, intake and student records to ensure data integrity.
• Verify data migrated to new Admissions and Student Records Systems, identifying and resolving discrepancies.
• Validate migrated matriculation and student records to ensure information is accurate, complete and up to date.
• Support the implementation and adoption of new Admissions and Student Records Systems.
• Develop training materials, including user guides, screenshots, video walkthroughs and infographics.
• Assist with organising roadshows, training and user briefing sessions.
• Establish and manage feedback channels to capture user pain points, system issues and enhancement requests.
• Work with project and technical teams to communicate feedback, track issues and support timely resolution.

Skills

Administrative experience

Data management

Communication skills

Education

Diploma or degree (admin/related)

Job description

RECRUIT EXPRESS PTE LTD is seeking an administrative professional to manage admissions and student records processes in a busy education-related environment. You will handle graduate applications, maintain databases and prepare official letters for offers and rejections.

The role requires handling inquiries, coordinating with multiple departments and ensuring audit-ready documentation. A diploma or degree with admin experience, preferably in education, is essential for success.