Administrative Support (Chinatown)

Seacare Manpower Services; Singapore; On-site; SGD 27,900 - 39,060; Full time

Job summary

Seacare Manpower Services is hiring for an Administrative Support role in Chinatown, Singapore. The successful candidate will assist with outreach initiatives, provide customer service via CRM systems, and manage enquiries efficiently. Applicants should have previous experience in customer service or administrative roles and be proficient in Microsoft Office Suite. This is a 6-month contract position with set working hours from Monday to Friday, offering an opportunity to engage in a dynamic work environment.

Qualifications

• Previous experience in customer service or administrative roles preferred.
• Strong communication, interpersonal, and problem-solving skills.
• Ability to handle escalated enquiries professionally.

Responsibilities

• Support outreach and communication initiatives to drive system adoption among stakeholders.
• Provide customer service via CRM systems, online portals, and other channels.
• Handle and resolve customer enquiries professionally.
• Conduct follow-ups with customers on compliance and procedural matters.
• Verify and reconcile data discrepancies across multiple systems and databases.
• Assist with general administrative tasks as needed.

Skills

Customer service experience

Communication skills

Problem-solving skills

Proficiency in Microsoft Office Suite

Attention to detail

Job description

About the job Administrative Support (Chinatown)

Job Responsibilities

Support outreach and communication initiatives to drive system adoption among stakeholders.

Provide customer service via CRM systems, online portals, and other channels.

Handle and resolve customer enquiries professionally and within service standards.

Conduct follow-ups with customers on compliance and procedural matters.

Verify and reconcile data discrepancies across multiple systems and databases.

Assist with general administrative tasks as needed.

Requirements

Previous experience in customer service or administrative roles preferred.

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

Strong communication, interpersonal, and problem-solving skills.

Attention to detail and ability to work with multiple systems.

Ability to handle escalated enquiries professionally.

Singaporen only

Duration/Working hours:

6 months contract (Immediate)

Monday to Thursday: 8.30 am to 6 pm

Friday: 8:30 am to 5:30 pm

We regret to inform only shortlisted candidates will be notified.