Administrative Executive (Tuition Centre) — 4-Day Work Week

MATHLETE TRAINING CENTRE; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local education centre in Singapore is looking for a Front Desk and Customer Service representative. The role includes welcoming visitors, managing class administration, and supporting marketing efforts. The ideal candidate is bilingual in English and Mandarin, possesses strong customer service skills, and is organized. This position features a 4-day work week with fixed hours on weekends.

Benefits

4-day work week

1 free meal a day

Education-focused environment

Qualifications

• Must be able to communicate effectively in both Mandarin and English.
• Experience in customer service or administrative roles is preferred.
• Ability to manage multiple tasks in a dynamic environment.

Responsibilities

• Welcome visitors and handle enquiries through various platforms.
• Manage class enrolments and attendance.
• Oversee the smooth operation of the centre.
• Assist with marketing materials and social media updates.
• Compile weekly operational reports and maintain student records.

Skills

Bilingual Communication (English & Mandarin)

Customer Service Skills

Organizational Skills

Job description

Job Highlights

• 4-day work week (Fri–Sun,Tue) "Mon Wed & Thur rest days"
• Fixed weekend hours: Sat & Sun, 8 : 30 am – 6 : 00 pm
• Fixed weekday hours: Fri & Tue, 1:00 pm -8:30 pm
• 1 free meal a day, education-focused environment

Role & Responsibilities

• Front Desk & Customer Service – welcome visitors, answer phone / WhatsApp / email enquiries, maintain polite and professional communication.
• Bilingual Communication (English & Mandarin) – confidently liaise with Mandarin-speaking parents and students to ensure clear two-way understanding.
• Class Administration – manage enrolments, attendance, make-up lessons, invoicing, and fee collection.
• Centre Operations – oversee classrooms, stationery, pantry and basic facilities; liaise with vendors and logistics partners.
• Marketing & Events Support – prepare simple posters, update social media, coordinate holiday workshops and outreach events.
• Data & Reporting – maintain accurate student records, compile weekly operational reports.
• Ad-hoc tasks assigned by the Centre Manager.