Administrative Executive

Housing & Development Board; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an Administrative Executive to provide quality services to HDB applicants and residents. This role involves advising on flat eligibility, processing applications, and supporting financial operations. The ideal candidate will possess a passion for customer service, strong communication skills, and the ability to manage projects effectively. You will work independently while ensuring meticulous attention to detail in document preparation and verification. This is a fantastic opportunity to contribute to the enhancement of housing services in a dynamic environment, where your efforts will directly impact the community.

Qualifications

• Leidenschaft für Kundenservice und effektive Kommunikationsfähigkeiten erforderlich.
• Fähigkeit zur kritischen Analyse und ausgezeichnete Organisationsfähigkeiten.

Responsibilities

• Qualitätsdienstleistungen für HDB-Antragsteller und -Bewohner bereitstellen.
• Dokumente vorbereiten und Anträge bearbeiten sowie IT-Lösungen unterstützen.

Skills

Kundenservice

Kommunikationsfähigkeiten

Interpersonelle Fähigkeiten

Kritisches Denken

Organisationsfähigkeiten

Projektmanagementfähigkeiten

Zahlenverständnis

Microsoft Software

Tools

Microsoft Office

Job description

What The Role Is

Administrative Executive

What You Will Be Working On

Your responsibility is to deliver quality services to applicants and residents of HDB flats. You will advise and interact with applicants/residents and relevant parties on matters relating to HDB Flat Eligibility letter, HDB’s sale of flats, resale of flats and/or HDB housing loan. You will also be tasked to perform works related to these job areas, such as the preparation and verification of documents, processing of applications, provision of accounting and budgetary support and/or collection of payments, as well as works related to the implementation and enhancement of IT solutions, such as preparing user requirements and conducting acceptance testing.

During your employment, you will need to perform different job duties where manpower is needed.

What We Are Looking For

• Have a passion for customer service
• Have effective communication and interpersonal skills
• Have critical thinking, excellent organisational and project management skills and resilient to pressure.
• Be meticulous, independent, numerate, and proficient in using Microsoft software

Successful candidates will be offered a 1+1 year contract.

All applicants will be notified on whether they are shortlisted for the position within 4 weeks of the closing date of this job posting.