Administrative Executive

SFIC INSTITUTE PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A dynamic educational institution in Singapore is seeking a motivated Administrative Executive to support training and enrollment activities. Candidates should have a diploma in Business Administration and proven administrative experience, preferably in the education sector. Proficiency in Microsoft Office and familiarity with government systems is an advantage. This role offers opportunities for growth within a supportive work environment.

Benefits

Opportunity to learn and grow

Mentorship from experienced managers

Collaborative work environment

Qualifications

• Proven experience in administrative or operations support, ideally in education.
• Familiarity with government systems like TMS, TPG is a plus.
• Ability to manage multiple tasks under pressure.

Responsibilities

• Process training registrations and check eligibility criteria.
• Liaise with trainees for confirmations and funding approvals.
• Provide post-training admin like record collation.

Skills

Administrative support experience

Communication skills

Organizational skills

Proficiency in Microsoft Office Suite

Interpersonal skills

Proactive and service-oriented attitude

Education

Diploma in Business Administration or related field

Tools

Microsoft Office Suite

TMS system

TPGateway

Job description

Job overview

We are seeking a motivated and enthusiastic Administrative Executive to join our growing team. The Administrative Executive will support the sales, training, and quality teams in enrolling students in classes and managing administrative tasks related to government funding, as well as office administration job.

Key Responsibilities

• Processing of training registrations, updates to registrations and checking of eligibility criteria for program and/or funding admissions
• Liaise with trainees on training confirmation and approvals for funding eligibility
• Provide post-training administration, such as collation of training and assessment records
• Resource and room bookings, setup and maintenance
• Manage learner database
• Monitor invoicing and purchasing
• Support audits and compliance
• Manage learners’ emails
• Support the trainer on training days
• Prepare reports for feedback and evaluation sessions
• Conduct end-of-assessment administration and documentation
• Implement appropriate filing, storage and associated office procedures
• Manage trainer and learner materials
• Administer TPGateway and Training Management System
• Manage and/or participate in ad-hoc tasks
• Responsible for Public Run Classes
• Liaise with participants on gathering of documents for funding and claims
• Liaise with relevant Government Agencies on funding process
• Assist in course fees and salary support claims from government agencies
• Any other duties as assigned by the superiors.

Requirements:

• Diploma or equivalent qualification in Business Administration, Operations Management, or a related field.
• Proven administrative or operations support experience, preferably in the education or training sector.
• Familiarity with government portals and systems such as TMS and TPG is a significant advantage.
• Experience liaising with government agencies (e.g., SSG, WSG) is highly desirable.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent communication and interpersonal skills, with the ability to interact effectively with students, colleagues, and external stakeholders.
• Strong organisational skills and attention to detail.
• Ability to manage multiple tasks and work effectively under pressure.
• A proactive and service-oriented attitude.
• Ability to work during after office hours when required, with compensation provided as time-off-in-lieu (OIL) or basic night allowance.

What We Offer

• Opportunity to learn and grow within a dynamic company.
• Mentorship and guidance from experienced executives and manager.
• A collaborative and supportive work environment.