Administrative & Customer Support Assistant / Office Hour / Southeast ~

PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd); Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading utilities group company is seeking a processing officer to handle customer applications and terminations. This role requires initiative, confidence, and strong communication skills, alongside the ability to work independently in a fast-paced environment. The ideal candidate will have a diploma and relevant processing experience.

Qualifications

• 1-2 years of processing experience preferred.
• Knowledge in systems like SAP is preferred.
• Meticulous, attentive to details, and a fast learner.

Responsibilities

• Process application and termination requests for customers accurately.
• Collaborate with internal departments for applications related to customer requests.
• Provide follow-up assistance and analyse situations for the best solutions.

Skills

Initiative

Confidence

Communication Skills

Attention to Detail

Team Player

Education

Minimum Diploma from a local Polytechnic

Tools

SAP

MS Office

Job description

Leading Utilities Group company

Duration: Immediate till 30 June 2026, extendable/convertible

Working Location: Kallang Sector

Working hours: 08.30am – 6.00pm (Monday to Friday)

Job Duties

· Process application and termination requests for residential and commercial customers timely and accurately.

· Review of supporting documents received for utilities account opening and closing requests.

· Respond to customer application or termination requests and provide follow up assistance if necessary.

· Work in close collaboration with internal departments for applications and termination related activities.

· Analyse situation and provide with the best appropriate solution.

· Work in cross functional team to deliver changes with positive impact in a progressive environment.

Requirements

· Minimum Diploma from a local Polytechnic

· 1-2 years of processing experience will be preferred

· Knowledge in systems (e.g., SAP) will be preferred

· Possess initiative, confidence and the ability to work independently

· Possess good oral and written communication skills

· Proficient in MS Office applications

· A team player with a positive service mindset who thrives in a fast paced environment

· Meticulous, attentive to details and a fast learner

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://sg.go.persolkelly.com/job/apply/12828

Contact number: 8189 1194

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • UEN No. 200007268E• EA License No. 01C4394• Reg. • R1981246 • Bertram Lee Kian Hui