Administrative Assistant (UP$3200 | 5 Days Office Hours | Central | Healthcare)

MCI Career Services Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

An established industry player in the healthcare sector is seeking a dedicated Patient Service Officer / Administrative Officer to enhance patient experiences and streamline administrative processes. This role offers a unique opportunity to engage with patients and visitors, ensuring their comfort and addressing their needs. You'll be responsible for updating IT systems, performing essential administrative tasks, and maintaining a high standard of service. Join a dynamic team that values learning and career development, and contribute to a vital sector that makes a difference in people's lives. Embrace this chance to grow in a supportive environment while making a meaningful impact.

Benefits

AWS + Variable Bonuses

Career Development Opportunities

Office Hours (Mon - Fri)

Central Area Location

Qualifications

• Proficient in Microsoft applications with excellent organizational skills.
• Customer service-oriented and able to work independently or as a team.

Responsibilities

• Update IT system and Registration Book for patient admissions and discharges.
• Perform general administrative duties including filing and answering calls.
• Assist with patients’ dietary needs and maintain high standards of housekeeping.

Skills

Microsoft applications

Customer Service

Organizational skills

Interpersonal skills

Communication skills

Job description

Our Client, a leading and well-known Health Institution in Singapore is inviting qualified candidates to fill the position as Patient Service Officer / Administrative Officer

Benefits Summary

• Salary up to $3200 (Based on experience and qualifications)

• Central Area

• Mon - Fri (Office Hours)

• AWS + Variable Bonuses

• Healthcare Industry

• Great opportunities for Learning & Career Development

Job Descriptions

• Update the IT system and Registration Book for admission and discharge of patients.

• Receive patients and visitors who present themselves at the counter.

• Ensure that services rendered are entered promptly into the system for charging purposes.

• Perform general administrative duties such as filing, faxing, photocopying, dispatching of mails, ordering of stationery supplies, and scheduling maintenance checks on office equipment.

• Attend to incoming calls and visitors' enquiries.

• Maintain a high degree of confidentiality and discretion in matters involving patient/customer care.

• Assist in collecting data for statistical purposes.

• Look after patients’ dietary and feeding requirements, including taking meal orders, serving meals and drinks, as well as assisting with the feeding of patients where necessary.

• Look into the comfort and mobility needs of patients by answering call bells promptly.

• Maintain high standards of housekeeping and workplace organization at all times. Initiate and drive continuous improvements in own work area on a regular basis.

• Perform any other duties as and when assigned.

Requirement

• Proficient in Microsoft applications.

• Meticulous, proactive and able to work independently or as a team.

• Customer Service-oriented.

• Excellent organizational, interpersonal and communication skills.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits, and you may be contacted for other opportunities.

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**We regret to inform that only shortlisted candidates will be notified.**

Elise Chan Kar Kei

Registration Number: R22109423

MCI Career Services Pte Ltd

EA License Number: 06C2859